Posted 6 days ago
The Onboarding Consultant leads end-to-end implementations of ACTO Omnichannel for pharmaceutical, biotech, and MedTech customers, serving as both onboarding strategist and project manager. Responsibilities include project planning and governance, customer enablement, cross-functional coordination, risk and change management, documentation, and successful go-lives, with appropriate use of AI tools.
Posted 6 days ago
The Managed Services Specialist delivers client services for pharmaceutical and medical technology companies, including managing digital assets and content, delivering training, conducting audits, and tracking support tickets. The role also drives client adoption and success through implementation plans, product demonstrations, relationship management, documentation, and cross-functional collaboration.
Posted 11 days ago
The Agentic Experience Engineer designs, configures, tests, and optimizes role-based AI assistants for life sciences workflows on the ACTO platform. Responsibilities include client workflow discovery, agent and prompt configuration, enterprise systems integration, evaluation and UAT, and supporting deployments in compliance-governed environments.
Posted a month ago
The Analytics Solutions Engineer designs and delivers customer-facing analytics dashboards, including requirements gathering, data modeling, Tableau development, and validation. The role advises pharma customers on metrics and visualizations, presents insights to senior stakeholders, writes performant SQL, and partners cross-functionally to evolve analytics capabilities.
Posted 2 months ago
The Managed Services Specialist will deliver managed services to pharmaceutical and medical technology clients, including managing assets, forms, content, training, audits, health checks, and support tickets in the ACTO platform. The role also involves driving client adoption, documenting client journeys, protecting customer data, resolving issues, and collaborating cross-functionally to improve service value.
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