Manager, Distributed Medical Education

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Job Summary

Reporting to the Assistant Dean, Regional Education, the Manager, Regional Education provides strategic and operational leadership for the Office of Regional Education in support of distributed medical education. The role is responsible for advancing distributed education priorities through project leadership, financial, and operational management and partnership development.

The Regional Education Office supports the MD Program and Postgraduate rotations across regional sites, including oversight of learner accommodations, travel reimbursements, service contracts, preceptor reimbursement processes, preceptor appointments and reappointments, and affiliation, practice, and placement agreements. The Manager will also collaborate on a variety of issues involving residency programs with regional rotations, other medical schools’ Regional Education programs, the Eastern Region Medical Education Program (ERMEP), provincial medical education programs, and hospital and community partners.

This position combines strategic program leadership with operational execution, requiring strong judgment, communication skills, relationship management, and the ability to lead complex work across multiple sites and partners. It offers the opportunity to contribute meaningfully to the training of future healthcare professionals by strengthening regional educational capacity, building effective partnerships, and ensuring high-quality program delivery.

Job Description

KEY RESPONSIBILITIES
Strategic Leadership
• Provide strategic leadership for the Office of Regional Education by developing, implementing and evaluating short- and long-term plans and initiatives that advance regional medical education priorities.
• Lead complex projects and new initiatives from planning through implementation, establishing priorities, timelines, deliverables, communication plans and measurable outcomes.
• Support strategic and operational decision-making through business planning, resource allocation, risk assessment and development of recommendations based on analysis of data and information from multiple sources
• Develop business cases, project plans, reports and communications materials for a range of audiences, and navigate University policies, procedures, and approval processes.

Educational Program Management:
• Support MD Program and Postgraduate rotations at regional sites, including preceptor appointment and reappointment processes
• Oversee affiliation, practice, and placement agreements with partner organizations.
• Build and sustain effective relationships with internal and external partners, including the MD Program, PGME, departments, other medical schools, hospitals, and provincial partners, to support program delivery, new initiatives, and regional educational capacity.
• Represent the Office and Faculty to external regional sites, including hospital administration, regional communities and professional organizations, at meetings and conferences.
• Lead initiatives and work with others to develop educational capacity and faculty development programs, including support for community and regional faculty through workshops, training, and faculty engagement activities Promote and support opportunities for regional educational scholarship for both faculty and learners, including coordination of awards, recognition programs (such as newsletters, plaques, promotional materials), and scholarship engagement events.
• Foster learner engagement by supporting summer studentships, providing learner resources, and promoting interest in community and rural practice.

Operational & Financial Management:
• Provide financial management support and analysis for the office. Coordinate and prepare budget documents for the Assistant Dean and provide advice on annual and quarterly operating budget reviews (including multi-year projections) and staffing strategies.
• Administer and monitor account activity to ensure accuracy and validity; oversee allocation of all resources; reconcile monthly financial statements. Holds signing authority for financial accounts, Visa procurement card, cheque requisitions, travel reimbursements, purchase orders, and housing leases.
• Oversee service contracts with external staff in regional sites.
• Develop and implement policies, procedures and workflows to improve efficiency and effectiveness.
• Oversee property management projects including securing, leasing, maintaining, and refurbishing housing for learners on clinical rotations. Coordinate related logistical arrangements such as utility hookups, furniture procurement, and ongoing maintenance. This aspect may require travel outside of Kingston and flexible working hours.
• Oversee scheduling of rotations, placements, and site resources in collaboration with academic and community partners to ensure smooth educational delivery.

People Leadership & Executive Support:
• Provide executive support including analysis and interpretation of data; prepare correspondence, reports, presentations, briefing notes; draft communications related to planning, accreditation, budgeting, and committee coordination.
• Oversee the maintenance of the Regional Education website and other platforms for internal and external communications.
• Act as a delegate for the Assistant Dean as required.
• Develop and maintain communications with regional faculty and community partners, including preparing newsletters and recognition communications to foster positive engagement and collaboration.
• Plan, prioritize and manage the work of employees. Provide strategic and tactical advice, guidance and coaching; manage performance standards, staff training and development; address labour relations and disciplinary matters.

REQUIRED QUALIFICATIONS
• University degree in business administration or related field combined with several years (5 to 10 minimum) of related experience.
• Extensive knowledge of Residential Tenancy Act – Ontario Landlord and Tenant Board and Ontario Rent Increase Guidelines.
• Ability to plan, develop, and produce internal and external communications and marketing materials and strategies.
• Ability to provide financial management support, conduct financial analysis, and assist with budgeting and financial reporting.
• Strong written communication skills, with demonstrated ability to develop clear, engaging, and audience-appropriate content for reports, technical documents, internal and external communications, newsletters, and website materials.
• Proven success in leading and managing change.
• Experience supervising a range of different staff positions
• Demonstrate a commitment to fostering a collaborative working and learning environment that celebrates diversity and inclusion.
• Experience in property management is considered an asset.
• Extensive knowledge of university structure, policy, and administrative systems is considered an asset.
• Valid driver’s license.
• Availability to work extended and flexible work hours.
• Consideration will be given to an equivalent combination of education and experience.

SPECIAL SKILLS
• Demonstrated management, communication and interpersonal skills; demonstrated ability to build and sustain positive relationships with academic colleagues and external partners.
• Strong problem-solving skills with a complete understanding of resource utilization and planning.
• Leadership/Supervisory experience with the ability to motivate and create a positive work environment.
• Proven ability to exercise a high level of tact, discretion, confidentiality, and diplomacy while dealing with a wide variety of physician teachers, physician learners, student learners, hospital administrators, landlords, suppliers, and trades personnel.
• Proficient in budgeting, accounting and financial administration.
• Strategic thinking and analytical skills in order to propose initiatives, evaluate success, and improve efficiency of current services or operations.
• Organizational and planning skills, in order to coordinate the work of individuals and the overall operation of the unit.
• Ability to manage competing priorities and cope with multiple demands and interruptions.
• Resourceful, creative and have a high level of initiative.
• Strong computer and office skills including proficient in the use of word processing, spreadsheet and database software. Ability to adapt to the implementation of new technologies.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].