Alumni Engagement Officer

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

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Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

Queen's University is committed to strengthening alumni engagement and philanthropic support in key markets through a strategic, integrated approach. Reporting to the Director, Global Alumni Strategy, the Alumni Engagement Officer will play a vital role in executing regional engagement strategies that foster meaningful alumni connections, mobilize volunteers, and drive philanthropic growth.

The position requires close collaboration with advancement colleagues, university partners, and lead volunteers to implement tailored market strategies, engage alumni in Queen's initiatives, and strengthen regional philanthropic efforts. Core areas include:

Enhancing alumni engagement through high-impact programming aligned with Queen's priorities.

Performing market analysis.

Managing and supporting alumni branch volunteers, ensuring they have the resources, guidance, and recognition needed to effectively engage their communities.

Building and maintaining strong volunteer networks, providing leadership development opportunities, and fostering a sense of ownership among alumni leaders.

Identifying, cultivating and stewarding donors to increase philanthropic contributions in alignment with regional priorities.

Advancing the university's strategic priorities, including volunteerism, philanthropy, and institutional reputation-building.

As a key connector between alumni and the university, this role demands strong partnerships across campus and with Development, Campus Partners and the Queen's University Alumni Association (QUAA) to create meaningful alumni experiences, empower volunteers, and support institutional objectives.

Travel is an inherent nature of this role and requires regular presence in assigned regions (up to 50% of time in assigned regions both nationally and internationally) is expected, along with flexibility to work evenings and weekends to accommodate alumni availability. This position falls under the Averaging and Travel Time Credit provisions of the USW Local 2010 Collective Agreement.

This position executes the alumni engagement, volunteer, and fundraising goals and strategies. This position manages relationships and fundraising efforts with current and prospective reunion-based volunteers, and builds and stewards new and existing relationships. This position also identifies, evaluates, cultivates, solicits and stewards donors for gifts and fosters long-term relationships with these donors, which support the ongoing activities and reputation of the University.

The schedule for this position requires the incumbent to work variable hours on a regular basis, including evenings and weekends. In addition, travel is an inherent part of the position. This position is subject to the Averaging and Travel Time Credit provisions of the USW Local 2010 Collective Agreement.

Job Description

What you will do

• Facilitates the establishment and stewardship of new and existing funds, nurtures long-term relationships with existing donors and fosters ongoing philanthropic giving.
• Develops, recommends, implements and refines integrated alumni-development short and long-term plans and strategies, and resolves problems encountered in implementation.
• Ensures that the strategy, plans and programs reflect the program objectives.
• Plans, organizes, implements, and monitors programs.
• Identifies, evaluates, cultivates, solicits and stewards donors for gifts and fosters long-term relationships with these donors.
• Develops and maintains relationships with multiple key campus organizations.
• Pursues continuous improvement initiatives; develops and reports on metrics to demonstrate progress in portfolio.
• Assembles and analyses data to evaluate international activities.
• Monitors, recommends, and implements improvements to processes and systems based on accurate and timely program analysis.
• Serves as lead liaison to various councils, committees and associations; Council; arranges and facilitates meetings, agendas, terms of reference and follow up.
• Acts as staff advisor to student association.
• Writes alumni and donor briefing notes in support of key international opportunities.
• Assists with pre/post visit planning and follow-up including updating all contact and assessment.
• Prepares and coordinates itineraries and briefing materials for senior administrators for international visits.
• Researches, develops, coordinates and oversees programs in alumni relations and annual giving to engage students and young alumni.
• Identifies opportunities for key classes to pursue reunion class giving projects.
• Other duties as required in support of the department and/or unit.

• Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

• More than 3 years and up to and including 5 years of experience.
• Knowledge of relationship building, fundraising and stewardship considered an asset.
• Experience developing and/or implementing fundraising and/or major gift plans considered an asset.
• Previous experience building relationships with donors considered an asset.
• Experience in data, trend analysis and reporting considered an asset.
• Experience developing, coordinating and producing promotional and marketing material considered an asset.
• Experience planning, coordinating and/or managing events or promotions considered an asset.

• G Driver's Licence required.
• Satisfactory Criminal Records Check required.
• Valid Passport with no travel restrictions is required.
• A volunteer administrator certificate is considered an asset.

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
• Provide effective consultation and advice on non-straightforward and/or complex issues.
• Interaction with others requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the different needs of different audiences.
• Builds relationships, trust and credibility.
• Prioritize and distribute work to deliver objectives on time and to the highest standard.
• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
• Actively participate in project team meetings and develop individual and unit project plans.
• Lead procedural or technological change within a unit.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Seek information and input to fully understand the cause of problems.
• Appropriately assesses risks before making a decision.
• Contribute to the creation and evaluation of possible solutions.
• Take action to remove obstacles and address problems before they impact performance and results.
• Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
• Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].