Vice President, Product - Hybrid

Reporting to the SVP, Product, Experience & Health Outcomes, the VP, Product, will provide senior product leadership across GreenShield’s portfolio of payer and provider solutions. This role is accountable for strengthening product strategy, portfolio management, digital transformation, and scaled product practices. The VP will lead both new product development and the evolution of existing products, ensuring the portfolio is customer-centred, commercially disciplined, operationally scalable, and clearly positioned in the market. 

Responsibilities:

• Set the product vision, portfolio strategy, investment priorities, and roadmap, ensuring clear alignment to enterprise objectives and business performance goals. 
• Translate customer, client, partner, and market insights into portfolio choices that improve relevance, usability, value, and competitive positioning. 
• Strengthen product portfolio management discipline, including prioritization, business cases, lifecycle management, modernization, simplification, and product retirement decisions. 
• Lead digital transformation across the portfolio by advancing scalable digital capabilities, data-informed decision-making, automation, and platform-oriented delivery. 
• Mature the product operating model by embedding scaled agile ways of working, outcome-based roadmaps, clear decision rights, governance, experimentation, and continuous improvement practices. 
• Partner across business, technology, customer experience, data, operations, finance, legal, and go-to-market teams to align priorities, manage dependencies, and accelerate execution. 
• Own product performance management, defining measures for adoption, utilization, commercial performance, operational efficiency, and strategic contribution. 
• Build and lead a high-performing product organization by aligning skills to portfolio priorities, developing talent, fostering customer obsession, and driving product excellence. 
• Represent Product in enterprise planning, executive decision-making, investment discussions, strategic partnerships, key client opportunities, and market-facing conversations.