PRACTITIONER NETWORK ADMINISTRATIVE ASSOCIATE

GreenShield Health is growing fast, and the Practitioner Network Operations Team is currently looking for a conscientious, process-oriented and service-focused individual to support the ongoing maintenance, quality and compliance of the GreenShield Health Practitioner Network. This role is a critical administrative function within the team, supporting practitioner credentialing, recredentialing, record maintenance and day-to-day practitioner support.

The mission of the Practitioner Network Operations (PNO) team is to ensure that the GreenShield Health Practitioner Network is vibrant, robust, well-supported and compliant with network standards. As a Practitioner Network Administrative Associate, you will support the team in achieving this mission by:

• Coordinating the annual practitioner recredentialing process, including obtaining, reviewing and tracking licensing and professional documentation.
• Proactively communicating with practitioners to ensure credentialing requirements are completed accurately and within required timelines.
• Maintaining accurate practitioner records and supporting compliance with GreenShield Health network standards and requirements.
• Using HubSpot and other internal systems to track practitioner credentialing activities and follow up on outstanding requirements.
• Responding to practitioner inquiries related to credentialing, payments, network participation and day-to-day administrative support.
• Supporting the ongoing maintenance and quality of the GreenShield Health Practitioner Network through timely and accurate administrative processes.
• Building positive relationships with practitioners and providing a high level of customer service while representing GreenShield Health.