Execute a variety of computer-based commands, batch processes and programs according to a pre-defined schedule or as directed. These activities include such things as running data backups and launching business applications.
Operate peripheral devices such as printers and storage devices as required. Participate in the maintenance of peripheral equipment.
Monitor the status of processes, programs, peripheral devices and other infrastructure components. Initiate appropriate action when incidents occur. Participate in the resolution of incidents.
Participate in Level 1 Help Desk support activities for internal Green Shield staff and external customers / stakeholders.
Escalate incidents to other support staff as required.
Participate in the updating of a variety of documentation related to computer operations.
Control access to the control room, raised floor and other resources as required.
Lift and transport some heavy objects such as boxes of paper and supplies.
Perform other tasks as assigned.

BILINGUAL PART TIME COMPUTER OPERATOR CONTINENTAL SHIFTS - ONSITE

Description