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Service Account Manager
Key Details
Top Skills Required
Tender ManagementConstruction Drawings InterpretationService Solutions Development +14 more
Top Benefits
Description
Service Account Manager
Ottawa, ON
Flynn Group of Companies – Business Development & Customer Service /
Office Full-time /
On-site
$75,000 – $85,000 a year - Office Full-time
Flynn Group of Companies is seeking a Roofing Service Account Manager to join our Ottawa branch. This is a relationship-driven, client-facing role ideal for someone who thrives in sales, enjoys building long-term partnerships, and wants to grow their career in a dynamic construction and service environment. This position is Monday-Friday (7:30 AM – 4:30 PM), with flexibility required to support client needs.
What We Offer
- Up to 10% KPI-based bonus
- $450/month vehicle allowance + gas card
- Annual golf tournament, summer BBQs, and holiday events
- Ongoing training through Flynn University and eLearning
- Competitive compensation and comprehensive benefits, including:
- Dental and supplemental medical plans
- RRSP contributions
- Employee & Family Assistance Program
A Day in the Life
- Build and maintain strong relationships with new and existing clients
- Actively generate new business
- Conduct frequent client meetings, site visits, and presentations
- Attend local networking and industry events
- Identify client needs and recommend roofing service solutions
- Prepare and present estimates, proposals, and service solutions
- Review drawings, blueprints, and specifications
- Follow up on quotes, tenders, and opportunities to close business
- Collaborate with local and national teams to support key accounts
- Support light project management and coordination of service work
- Manage a flexible schedule that supports ongoing relationship-building and business development
Requirements
- Proven experience in sales, account management, or business development
- Strong interpersonal skills with the ability to build and maintain relationships
- Excellent communication and presentation abilities
- Sales mindset with the drive to grow business and meet targets
- Ability to understand construction drawings/specifications
- Customer-focused with a high level of responsiveness
- Ability to thrive in a fast-paced, client-facing environment
- Experience in construction or roofing industry (preferred)
- Valid driver’s license and access to a personal vehicle
- Ability to pass a criminal background check
$75,000 - $85,000 a year
Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award-winning success is having the right people on our team.
This posting is for an existing vacancy within the organization.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Details
- Job Type
- full time
- Salary Range
- $75,000 - $85,000
Required Skills
Tender ManagementConstruction Drawings InterpretationService Solutions DevelopmentCustomer Needs AssessmentBusiness DevelopmentBlueprints ReviewAccount ManagementRoofing Industry KnowledgeTeamworkProblem-SolvingSalesAdaptabilityCommunicationProject CoordinationCustomer Relationship ManagementProposal WritingInterpersonal Skills