Explore 6 Jobs at Upsun

Partner Sales Manager, Systems Integrators

Upsun

CA (Remote)

Posted 4 days ago

The Partner Sales Manager will build and grow Upsun’s business with systems integrators and larger digital agencies across North America. This quota-carrying role owns partner pipeline development, the full sales cycle, forecasting, and converting pilots into repeatable partner practices, while collaborating with internal teams and representing Upsun at partner visits and events.

Software Engineer

Upsun

CA (Remote)

Posted 13 days ago

The Software Engineer will design, build, maintain, and support production software, contributing to technical decisions and collaborating across engineering, product, design, and support. The role emphasizes reliable, secure, tested software, APIs and data stores, cloud and CI/CD practices, and the effective use of AI tools.

Senior IT Systems Engineer

Upsun

CA (Remote)

Posted 18 days ago

The Senior IT Systems Engineer owns and improves identity and access, Google Workspace, device management, automation, and SaaS administration for a remote global company. The role leads technical projects, strengthens security and compliance controls, and supports colleagues through documentation, knowledge sharing, and practical guidance.

Product Manager

Upsun

CA (Remote)

Posted 2 months ago

The Product Manager will own the strategy, roadmap, priorities, and outcomes for a significant area of Upsun Cloud, focusing on platform foundations such as APIs, runtime, environments, and reliability. The role partners closely with infrastructure and systems engineering to define scalable, reliable platform capabilities and developer-friendly workflows, while representing customer needs and coordinating across product, design, marketing, support, and leadership. Responsibilities also include iterative delivery, metrics-driven decision-making, designing for both human users and AI agents, and supporting go-to-market strategy.

Senior Manager, Support

Upsun

CA (Remote)

Posted 2 months ago

The Senior Manager, Support leads customer support operations for the Americas, managing up to 15 Support Engineers and driving team performance, operational discipline, escalations, and service-level outcomes. The role also leads AI and automation adoption, partners with Customer Success, Product, and Engineering, and oversees hiring and talent development.

Customer Retention Manager

Upsun

Canada, CA (Remote)

Posted 3 months ago

The Customer Retention Manager at Upsun will own a high-volume portfolio of customer renewals, proactively building relationships and identifying at-risk accounts to drive revenue retention and growth. The role involves managing renewal pipelines, negotiating contracts, and collaborating with Sales, Customer Success, and Product teams to optimize retention strategies and expansion opportunities.