Explore 5 Jobs at Rockstar

Head of Customer Success

Rockstar

US (Remote)

Posted 7 days ago

The Head of Customer Success leads the global Customer Success and Support function, owning strategic customer relationships, retention, advocacy, and customer feedback. The role develops the team and scalable customer operations, partners with Product and commercial teams, and reports customer health, risks, and growth opportunities to executives.

Senior Rails Engineer

Rockstar

CA (Remote)

Posted 2 months ago

A Senior Rails Engineer will design, build, test, and maintain core software for a startup serving aging and disability services organizations. The role includes shipping end-to-end Rails features, owning a codebase area, mentoring junior engineers, collaborating with product managers, maintaining engineering quality, and using AI-assisted development tools.

Head of Customer Success, Support and Professional Services

Rockstar

CA (Remote)

Posted 2 months ago

The Head of Customer Success, Support and Professional Services will lead the company’s post-sale organization, managing Customer Success, Technical Support, and Professional Services while owning retention, renewals, customer support, implementation, and paid services delivery. The role combines executive-level leadership and team development with hands-on customer account ownership, operational systems and KPI management, and building AI-enabled workflows across the post-sale functions.

Senior Data Engineer

Rockstar

Toronto, Ontario, CA

Posted a year ago

The Senior Data Engineer will evolve and maintain the company’s core data platform, including pipelines, data warehouses, machine learning systems, and databases. The role focuses on reliable and governed data, integrating sources, building analytics solutions, and partnering with data scientists and stakeholders to deliver reporting, insights, and recommendations.

Senior Software Engineer

Rockstar

CA (Remote)

Posted a year ago

The Senior Software Engineer will help develop and scale a SaaS platform for online communities, collaborating with the team to prioritize features and writing modular, maintainable code. Responsibilities include enabling AI coding agents to make robust changes, monitoring production, and resolving bugs with users while contributing to product and infrastructure initiatives.