Explore 15 Jobs at TextNow

Compliance Analyst

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 11 hours ago

The Compliance Analyst supports TextNow’s day-to-day compliance program across brand protection, regulatory filings, privacy, training, and policy management. The role also supports DPIAs and audits, tracks compliance projects and deadlines, and partners with teams across the business to communicate practical compliance requirements.

Compliance Analyst

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 12 hours ago

The Compliance Analyst supports TextNow’s day-to-day compliance program across brand protection, regulatory filings, privacy, training, and policy management. The role coordinates investigations, assessments, filings, and audits while tracking projects and collaborating with teams across the company.

Senior Product Designer

TextNow

San Francisco, California, US (Hybrid)

Posted 20 days ago

The Senior Product Designer will shape clear, elegant, and fluid customer experiences, owning product structure, flows, sequencing, and interaction design. The role involves solving customer problems, using AI in the design process, and iterating between design canvases and usable prototypes in collaboration with the team.

Senior Lifecycle Marketing Manager, Retention

TextNow

San Francisco, California, US (Hybrid)

Posted 23 days ago

The Senior Lifecycle Marketing Manager, Retention owns TextNow’s post-monetization customer lifecycle, developing programs to sustain engagement, reduce churn, deepen monetization, and reactivate lapsed customers. The role sets retention strategy and roadmap, manages lifecycle KPIs and experimentation, and works cross-functionally with Product, Data Science, Platform/Operations, and Creative.

Data Scientist

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted a month ago

The Data Scientist will partner with product, marketing, finance, engineering, and trust and safety teams to analyze user growth, engagement, retention, revenue, and fraud risks. The role owns work end to end, including statistical and machine learning models, experiments, KPIs and dashboards, and communicating actionable recommendations to stakeholders and leadership.

SecOps Developer

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 2 months ago

TextNow is seeking a SecOps Developer to secure, monitor, and automate responses within its mobile core network infrastructure. The role involves designing secure systems, implementing security automation, responding to incidents, and collaborating with engineering teams to embed security best practices into the SDLC. This is a high-impact role with competitive compensation and comprehensive benefits.

Senior Software Developer, AI

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 5 months ago

TextNow is seeking a Senior Software Developer, AI to design, develop, and deploy AI-powered applications, services, automations, and reusable internal AI capabilities. The role leads technical delivery, partners with stakeholders across the business, supports AI adoption and governance, and mentors engineers while transforming AI concepts into reliable production systems.

Senior IT Support Specialist

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 5 months ago

This role involves serving as a senior technical resource for Windows and macOS environments, driving automation, security, and identity-first initiatives. The Senior IT Support Specialist will resolve escalated IT issues, mentor team members, manage identity and access systems, and lead IT projects to improve employee technology experiences.

Site Reliability Engineer

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 5 months ago

TextNow is seeking a motivated Site Reliability Engineer to own infrastructure, monitoring, logging, CI/CD, and reliability for its systems. The role focuses on designing and maintaining scalable, resilient systems in an AI-first environment, leveraging AI tools to enhance engineering practices. Key responsibilities include automation, incident response, performance monitoring, and cross-team collaboration to improve system reliability.

Tech Lead, Mobile Core Network Engineering

TextNow

Waterloo, Ontario, CA (Hybrid)

Posted 5 months ago

This role is for a hands-on Tech Lead to own the health and evolution of TextNow's mobile core platform, including HSS, PGW, and other critical network functions. The position bridges internal engineering teams and external vendor-managed services, requiring deep technical expertise, vendor coordination, and leadership in driving platform evolution and AI-driven operational capabilities.