TELUS Digital

Explore 27 Jobs at TELUS Digital

telusdigital.com

Information compiled from public sources. Work here? Claim your company profile · Request removal

Open Positions at TELUS Digital

Toronto, Ontario, CA (Hybrid)

Posted 6 days ago

The Manager, Solutions Architecture leads technical pre-sales architecture for cloud contact center solutions built with Amazon Connect and Zendesk. Responsibilities include customer discovery, solution design, demonstrations and proofs of concept, technical documentation, and partnering with sales and delivery teams to scope and propose solutions.

Key Details

Top Skills Required

Telecommunications ProtocolsMachine LearningContact Center Operations +19 more
Ontario, CA (Remote)

Posted 12 days ago

The GCP Cloud Engineer will design, deploy, and operate Google Cloud infrastructure, including automation, security, networking, monitoring, reliability, and cost management. A priority is migrating on-premises batch scheduling to GCP Composer or Apache Airflow, developing DAGs, and managing cutovers; the role also includes on-call and emergency support outside standard business hours.

Key Details

Top Skills Required

Load BalancingTerraformDNS +13 more
Charlottesville, Virginia, US (Hybrid)

Posted 12 days ago

The Managing Director, Data, AI, & Cloud leads TELUS Digital’s data and AI advisory, AI solutions, data platforms, and cloud transformation practice. The role owns practice strategy, growth, profitability, and P&L, while leading teams and client engagements to deliver data-driven solutions and strategic recommendations.

Key Details

Top Skills Required

AdaptabilityCommunicationProblem-Solving +14 more
Ontario, CA (Remote)

Posted 16 days ago

The Google UJET Expert supports TELUS Digital’s contact center initiatives by configuring, troubleshooting, and optimizing the Google UJET CCAIP platform. Responsibilities include routing and callback management, Dialogflow integration, root cause analysis, documentation, user training, and collaborating with stakeholders to improve customer experience operations.

Key Details

Top Skills Required

Technical TroubleshootingPerformance Metrics AnalysisQueue Management +19 more

Top Benefits

Remote Work / Hybrid Work OptionsProfessional Development
Toronto, Ontario, CA (Hybrid)

Posted 24 days ago

TELUS Digital is seeking a Manager, Delivery to lead forward-deployed multidisciplinary squads delivering AI and digital innovation solutions for client accounts and verticals. The role owns discovery, ideation, proof-of-concept-to-pilot delivery, project planning, reporting, client relationships, and identifying scalable solutions across CX Operations.

Key Details

Top Skills Required

CommunicationSoftware DevelopmentApplication Programming Interface +19 more
Toronto, Ontario, CA (Hybrid)

Posted a month ago

TELUS Digital is seeking a Senior Manager, Client Strategy to lead high-stakes commercial investments, from pre-sales pitches through portfolio expansion. The role develops differentiated commercial narratives, facilitates strategic workshops, conducts user and market research, and maps client needs to digital and contact center solutions while collaborating cross-functionally with sales, strategy, design, engineering, and AI teams.

Key Details

Top Skills Required

Customer Experience StrategyUser-Centered ResearchCommercial Opportunity Development +18 more
Charlottesville, Virginia, US (Hybrid)

Posted a month ago

TELUS Digital is seeking a Senior Manager, Client Strategy to lead high-stakes commercial investments, including pre-sales pitches, portfolio expansion, and transformative client engagements. The role develops strategic narratives, facilitates executive workshops, conducts user and market research, and maps client needs to digital, AI, and contact center solutions while collaborating cross-functionally.

Key Details

Top Skills Required

Customer Experience StrategyBusiness Case DevelopmentContact Center Operations +18 more
Toronto, Ontario, CA (Remote)

Posted a month ago

TELUS Digital is hiring a Senior CX Strategy Manager to establish and operate a centralized Product Management Office within its CXAI Transformation & Product Strategy team. The role leads partnership and internal-tool activation, product roadmaps, pilots, governance, go-to-market enablement, commercial setup, and cross-functional executive alignment.

Key Details

Top Skills Required

MentoringLeadershipProgram Management +22 more
Charlottesville, Virginia, US (Hybrid)

Posted a month ago

The Technical Client Engagement Director leads digital strategy and transformation for a telecom client, partnering with executive stakeholders to develop market-ready products and drive revenue through strategic pilots and offerings. The role oversees account strategy, proposals, delivery, commercial constructs, client relationships, organizational change, and cross-functional people leadership.

Key Details

Top Skills Required

Agile MethodologyProcurement Relationship ManagementOmnichannel Customer Journeys +22 more

The Associate Principal, Business Development leads strategic and prospective account relationships for TELUS Digital’s Financial Services practice, with an emphasis on banking. The role drives revenue growth through new-logo acquisition, account expansion, proposals, pitches, partnerships, and go-to-market initiatives while collaborating with solutions, product, marketing, and delivery teams. It also requires client engagement, executive-level communication, data-informed analysis, and up to 25% travel.

Key Details

Top Skills Required

Partnership DevelopmentAccount ManagementBanking +18 more

Stay on top of new Canadian jobs

Get a daily email with the latest job postings from Canadian companies. Free, no account required.

By subscribing you agree to receive job emails from MapleStack. Unsubscribe anytime.

Want to save jobs and create custom alerts? Create a free account