Posted 20 hours ago
The Customer Service Representative assists airline passengers with bookings, check-in, boarding, and deplaning, while ensuring safe passenger movement and providing assistance as needed. The role also includes administrative reporting and collaborating with PAL Airlines departments to support a positive customer experience.
Posted 21 hours ago
PAL Airlines is seeking a Sales Manager in Montreal to develop and execute sales plans, manage client and partner relationships, prepare proposals and bids, and support sales, marketing, and market development activities. The role includes tracking account performance, attending industry and community events, and travel throughout the airline’s route network; bilingual English and French communication is required.
Posted a day ago
The Sales Manager will develop and execute sales plans, pursue new business, prepare bids and proposals, and support sales and marketing initiatives across PAL Airlines and related aviation businesses. The role also manages client relationships, evaluates account performance, coordinates with internal teams, and requires travel throughout the airline’s route network.
Posted a day ago
The Ground Operations Manager leads PAL Airlines’ airport operations at its Montreal base, overseeing passenger services, ramp operations, baggage handling, vendor performance, safety, and regulatory compliance. The role also develops teams, improves customer service and operational results, manages staffing and budgets, and coordinates with internal teams, airport authorities, and business partners.
Posted 2 days ago
The ILS Manager leads AirPro’s Integrated Logistics Support function for Canada’s Fixed Wing Search and Rescue program, overseeing a multidisciplinary team and the lifecycle sustainment of the CC295 Kingfisher fleet. Responsibilities include fleet and maintenance planning, reliability and supportability activities, performance monitoring, continuous improvement, stakeholder coordination, and reporting on fleet readiness and sustainment.
Posted 2 days ago
The Director, Customer Service leads customer service strategy and airport operations across PAL Airlines' Quebec network, driving service quality, operational performance, safety compliance, and regulatory adherence. The role oversees and develops station leaders and teams, manages workforce and resources, and collaborates with internal departments and external stakeholders to improve the passenger experience.
Posted 2 days ago
PAL Technical Services is hiring a full-time Aircraft Groomer in St. John's to prepare aircraft interiors and exteriors between flights, restock cabin supplies, and maintain clean hangar and ramp areas. The role requires following safety procedures, meeting departure timelines, and completing physical cleaning tasks; previous janitorial experience is an asset.
Posted 5 days ago
The NL Air Ambulance Operations Manager supports operational leadership for air ambulance services in Newfoundland and Labrador, ensuring safe, compliant operations and coordinating schedules, resources, pilots, training, and stakeholder relationships. The role also supports business development, budgeting, recruitment, and may include flying as Captain or serving as Training Manager.
Posted 5 days ago
The SMS & IOSA Lead supports PAL Airlines’ safety management, audit, compliance, and risk programs, including maintaining IOSA certification and coordinating audits and corrective actions. The role analyzes safety performance, works with operational teams and stakeholders to improve safety, and supports regulatory compliance and continuous improvement.
Posted 13 days ago
The Aircraft Maintenance Records Lead oversees aircraft maintenance records and 3rd-line maintenance planning for PAL Aerospace’s FWSAR MRO operation. Responsibilities include reviewing work packages, preparing maintenance documentation, coordinating and training records personnel, administering technical information, maintaining documentation compliance, and supporting audits and process improvements.
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