Modash

Explore 3 Jobs at Modash

modash.io

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Open Positions at Modash

Toronto, Ontario, CA (Remote)

Posted 5 days ago

The Technical Customer Success Manager owns the full customer journey for Modash API customers, from onboarding and adoption through renewals, expansion, and long-term growth. The role includes developing success and integration plans, advising customers on API and data use, troubleshooting issues, and coordinating with internal teams to deliver customer outcomes.

Key Details

Top Skills Required

Renewal ManagementCustomer Success PlanningSQL +17 more

Top Benefits

Flexible Work HoursProfessional Development +3 more
Toronto, Ontario, CA (Remote)

Posted 14 days ago

The Sales Manager will lead Modash’s North America Account Executive team, currently six people, with responsibility for revenue performance, coaching, deal support, pipeline reviews, sales processes, reporting, and performance management. The role also supports hiring and coordinates with sales enablement, operations, marketing, and customer success to deliver a strong customer journey.

Top Skills Required

Account Executive ManagementSales CoachingSales Reporting +18 more

Top Benefits

Flexible Work HoursProfessional Development +2 more
Toronto, Ontario, CA (Remote)

Posted 14 days ago

The Customer Support Specialist will assist Modash customers through chat, email, and occasional video, troubleshoot product issues, and provide guidance on influencer marketing workflows and product features. The role also involves escalating bugs, maintaining support documentation, communicating during incidents, and sharing customer feedback to improve the product.

Key Details

Top Skills Required

IntercomStripeOwnership +17 more

Top Benefits

Remote Work / Hybrid Work OptionsProfessional Development +1 more

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