Posted 5 days ago
The Technical Customer Success Manager owns the full customer journey for Modash API customers, from onboarding and adoption through renewals, expansion, and long-term growth. The role includes developing success and integration plans, advising customers on API and data use, troubleshooting issues, and coordinating with internal teams to deliver customer outcomes.
Posted 14 days ago
The Sales Manager will lead Modash’s North America Account Executive team, currently six people, with responsibility for revenue performance, coaching, deal support, pipeline reviews, sales processes, reporting, and performance management. The role also supports hiring and coordinates with sales enablement, operations, marketing, and customer success to deliver a strong customer journey.
Posted 14 days ago
The Customer Support Specialist will assist Modash customers through chat, email, and occasional video, troubleshoot product issues, and provide guidance on influencer marketing workflows and product features. The role also involves escalating bugs, maintaining support documentation, communicating during incidents, and sharing customer feedback to improve the product.
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