Explore 63 Jobs at Mercury
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Posted a day ago
The Business Continuity Management Lead will build and oversee Mercury’s enterprise continuity program, including governance, business impact analyses, recovery objectives, continuity plans, exercises, and remediation tracking. The role partners with business and technology owners on disaster recovery, incident response, crisis management, and third-party resilience, while leading a growing BCM team and supporting bank-launch readiness and regulatory reviews.
Key Details
- full time Jobs
- $146,700 - $203,800 per year
- 10+ years experience
Top Skills Required
Top Benefits
Posted 6 days ago
The Senior Customer Support Service Delivery Program Manager develops recommendations for how customer support work should be delivered and leads approved transitions across internal teams, incubation, BPO partners, and AI-powered tooling. The role initially focuses on expanding and optimizing Mercury’s BPO partnership, building operational and financial cases, coordinating readiness and migration, and measuring customer, quality, capacity, and cost outcomes.
Key Details
- full time Jobs
- 6+ years experience
Top Skills Required
Top Benefits
Posted 7 days ago
The Creative Director will build and lead Mercury’s Brand Narrative team, developing original concepts for major launches, campaigns, and brand moments and guiding film-led storytelling from concept through production. The role involves close collaboration across creative disciplines and marketing partners, while establishing the team’s culture, standards, practices, and talent development.
Key Details
Top Skills Required
Top Benefits
Posted 8 days ago
The Head of Product, Interfaces sets product direction across Mercury’s Dashboard, Mobile, Command, API, and MCP experiences, while leading and developing the product management team. The role focuses on building shared product capabilities, shaping dependable AI experiences for financial work, improving customer experience and quality, and aligning the portfolio across Mercury products.
Key Details
- full time Jobs
- $289,700 - $362,100 per year
- 10+ years experience
Top Skills Required
Top Benefits
Posted 8 days ago
The Research Operations Lead will build and run Mercury’s research operations program, establishing processes and ethical standards and managing the customer research panel, tools, vendors, budget, and research workflows. The role also advises product and design teams on research practices, develops AI-enabled workflows, pilots new customer research formats, and manages one direct report.
Key Details
- full time Jobs
- 8+ years experience
Top Skills Required
Top Benefits
Posted 8 days ago
The Senior Product Manager will own and grow Mercury Invoicing across its business dashboard, invoice builder, and payer experience. Responsibilities include setting the product roadmap, translating customer feedback into improvements, prioritizing features such as accounting integrations and invoice tools, exploring useful AI applications, and partnering across product, engineering, design, and business teams to increase adoption and retention.
Key Details
- full time Jobs
- $200,700 - $250,900 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 9 days ago
Mercury is hiring a Tech Communications Lead to shape its technology, AI, and innovation narrative and build communications programs that raise the company’s profile among founders and the broader tech community. The role partners with senior leaders on thought leadership, manages launch and media communications across multiple channels, and uses audience and performance insights to refine strategy.
Key Details
- full time Jobs
- $142,400 - $197,800 per year
- 7+ years experience
Top Skills Required
Top Benefits
Posted 13 days ago
Mercury seeks a Model Risk Manager to independently validate and review internal and third-party models, assess model risk and monitoring, and document findings and remediation. The role partners with technical and business teams to improve model governance, reporting, and controls, while supporting regulatory and audit reviews.
Key Details
- full time Jobs
- $128,600 - $160,700 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 13 days ago
The Treasury Operations Analyst manages daily cash movements, account administration, cash positioning, reserve tracking, and Treasury reporting. The role also builds automated tools and workflows for cash and liquidity reporting, validates financial data, and supports Accounting, Data/Analytics, and senior Finance stakeholders.
Key Details
- full time Jobs
- $109,500 - $152,100 per year
- 2+ years experience
Top Skills Required
Top Benefits
Posted 13 days ago
The Staff Software Engineer will own and build Mercury’s services platform, establishing standard patterns for deploying, operating, and evolving services. Responsibilities include service identity and communication, safe deployment practices, Kubernetes runtime architecture, self-service observability, regulatory-compliant infrastructure, and mentoring engineers across the organization.
Key Details
Top Skills Required
Top Benefits
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