Posted 2 months ago
The Customer Assistance Representative is a bilingual English- and French-speaking first point of contact for Mazda customers and external parties, handling inquiries, customer concerns, personal-information requests, and follow-ups. The role includes documenting customer information, coordinating with internal departments and dealerships, escalating issues when appropriate, and supporting outbound marketing calls and other assignments.
Posted 2 months ago
The Manager, Vendor Supply Chain and Accessories leads supplier management, accessory development and commercialization, and parts pricing support to strengthen Mazda Canada’s aftersales operations. The role manages supplier partnerships and performance, inventory and pricing effectiveness, accessory lifecycles and reporting, and coaches two direct reports.
Posted 2 months ago
The Instructor, Service Training delivers technical training to Mazda retail partner technicians on maintenance and repair procedures, new vehicle technologies, and Mazda service and diagnostic systems. The role also supports development and evaluation of training materials and courses, manages training schedules and records, and helps maintain facilities and support technician skills competitions. Occasional domestic and international travel is required.
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