Posted 2 days ago
Manulife's Senior Manager, Operational Resilience sits in the global ORRM 2nd line of defense team, supporting development and oversight of the Operational Resilience framework covering Operational Resilience, Business Continuity, Incident Management and Crisis Management. Responsibilities include maintaining policies and methodologies, providing 2nd line challenge, developing risk reporting and KRIs, delivering training, partnering across the business, and monitoring regulatory developments.
Posted 2 days ago
The Manager of Change Enablement supports teams through changes to processes, technology, roles, and ways of working. Responsibilities include assessing impacts and readiness, engaging stakeholders, developing communications and practical actions, supporting implementation and adoption, and aligning change activities with transformation plans and continuous improvement.
Posted 2 days ago
The Pricing Specialist supports US Retirement business growth and client retention through pricing recommendations, financial analysis, and profitability assessments. The role analyzes pricing scenarios, datasets, models, and risk, and collaborates with business teams to inform decisions and improve pricing processes and tools.
Posted 2 days ago
The Director, Group Benefits Risk Oversight provides independent second-line risk oversight and constructive challenge across Manulife’s Group Benefits business. The role assesses operational and interconnected risks, controls, change initiatives, third parties, and emerging issues, and translates findings into practical insights for senior leaders and governance committees.
Posted 2 days ago
The Senior Manager AI Model Validation independently assesses AI/ML, generative AI, and agentic models for risk, performance, reliability, fairness, and suitability, and recommends remediation. The role involves model testing and documentation, communicating evidence-based findings to technical and business stakeholders, supporting AI governance and model risk processes, and mentoring junior data scientists.
Posted 2 days ago
Manulife is seeking a Marketing Manager for its Affinity Advisor channel to lead and execute omni-channel marketing programs for Health & Dental, Travel, and partner-based insurance in Canada. The role owns marketing planning, budget and monthly forecasting, campaign measurement with media and reporting partners, and leads a team of marketing and communications professionals.
Posted 3 days ago
Marketing Consultant on Manulife's Group Benefits Marketing team supporting the development and execution of integrated sponsor and advisor marketing programs. Responsibilities include campaign execution, customer and market insight analysis, sales enablement messaging, performance measurement, and applying AI and marketing technology to improve effectiveness. The role is a hybrid, full-time position based in Toronto, Waterloo, Halifax or Montreal.
Posted 3 days ago
The Documentation and Training Analyst develops and maintains operational procedures, documentation, and role-based learning materials for an evolving transformation program. The role validates content with business and delivery partners, coordinates training and readiness activities, and updates materials through testing and release while maintaining document control and accuracy.
Posted 3 days ago
Leads cross-functional Group Benefits Operations initiatives from intake through benefits realization, improving plan sponsor and member outcomes, service performance, risk management, and financial results. Establishes project governance, coordinates with Operations, Product, Technology, Finance, Risk, Compliance, and external partners, and drives process improvement, automation, and AI-enabled change.
Posted 3 days ago
The Senior Analyst, Risk Management Solutions and Integrations develops and supports solutions for asset-liability management, hedging, valuation, reporting, and data analysis. Responsibilities include business analysis and solution design, developing and validating AI-enabled tools, supporting applications and data, and collaborating across business and technology teams.
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