Explore 2 Jobs at Karbon
Open Positions at Karbon
Posted 17 days ago
The Senior Customer Success Manager owns retention, expansion, value realization, and long-term growth for a portfolio of accounting firm customers. Responsibilities include driving renewals and expansion revenue, advising executive stakeholders, managing customer risks and success plans, forecasting, and translating customer insights into product and cross-functional improvements.
Key Details
- full time Jobs
- $90,000 - $105,000 per year
- 7+ years experience
Top Skills Required
Top Benefits
Posted 2 months ago
The SMB Customer Success Manager owns a large portfolio of small and medium-sized business accounts, driving retention, renewals, product adoption, and customer value. The role uses customer data, AI tools, and automation to identify risks and opportunities at scale, while coordinating with internal teams and maintaining strong customer relationships.
Key Details
- full time Jobs
- $63,000 - $70,000 per year
- 2+ years experience
Top Skills Required
Top Benefits
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