Posted 2 days ago
The New Product Introduction Program Manager leads end-to-end launch planning and operational readiness for new home electrification products, coordinating Product, Operations, Supply Chain, Marketing, Field Teams, and Support. Responsibilities include running pilots, resolving launch blockers, scaling successful launches, and improving the NPI playbook.
Posted 4 days ago
The Marketing Growth Lead drives growth and sales-target accountability across Jetson markets by monitoring and forecasting the full sales funnel, diagnosing performance, and prioritizing corrective actions. The role partners with Sales, Marketing, Field Marketing, and Operations to improve market-specific programs and resource allocation, while reporting performance and action plans to leadership.
Posted 4 days ago
The Director of Customer Success leads Jetson’s customer success organization and owns the homeowner relationship from contract close through install readiness. The role is responsible for reducing cancellations, improving customer confidence and satisfaction, coordinating readiness inputs, building scalable service standards and tooling, and reporting customer experience performance to leadership.
Posted 6 days ago
The Director of Technical Service leads Jetson’s technical service organization across multiple markets, owning service performance, triage, dispatch, warranty recovery, and technical escalations. The role also uses field failure data to improve equipment selection, installation standards, commissioning, and crew training, while partnering with customer success, production coordination, and supply chain.
Posted 10 days ago
The Payroll Specialist owns end-to-end payroll operations across Canada and the United States for a growing workforce with hourly, salaried, piece-rate, and commissioned employees. Responsibilities include payroll compliance and processing in ADP, pay and commission calculations, accounting reconciliation and reporting, employee support, and developing scalable payroll processes for expansion into new markets.
Posted 18 days ago
The Project Coordinator manages the end-to-end process for residential heat pump installations, from estimates through post-installation customer follow-up. Responsibilities include coordinating permits, schedules, materials, installation teams and inspections, while documenting processes, improving workflows, supporting system configuration, and monitoring service quality.
Posted a month ago
Jetson is seeking a Social Media Manager to own its organic social media strategy, content, community management, channel growth, and performance across existing and emerging platforms. The role includes building user-generated content and creator programs, producing and editing content, monitoring online communities and trends, and partnering with brand, growth, and customer teams.
Posted a month ago
Jetson is seeking a Warehouse Manager to manage its North Vancouver warehouse for a growing HVAC and electrical contracting business. The role oversees warehouse setup, receiving, storage, kitting, inventory accuracy, supplier pickups and returns, material runs, and ERP updates, while leading cross-functional teams.
Posted 2 months ago
Jetson is seeking a Head of Field Marketing to build and scale its local, grassroots marketing engine across North American markets. The role owns door-to-door canvassing, community and third-party events, field tactics, budget performance, and team recruitment and management, while partnering with Sales, Marketing, and Market Launch teams to support demand generation.
Posted 2 months ago
Jetson is hiring an experienced HVAC Installer to complete residential heat pump installations, including equipment removal, refrigerant handling, system charging, troubleshooting, and code compliance. The role also involves customer communication, quality control, inventory organization, and collaboration with installers and engineering to improve installation processes.
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