glia.com

Explore 5 Jobs at glia.com

glia.com

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Open Positions at glia.com

The Associate, Client Engineering role supports customers and partners using Glia’s digital customer service platform by troubleshooting technical issues and guiding secure, scalable integrations. Responsibilities include collaborating with customer developers and internal product and engineering teams, reporting reproducible bugs, and explaining platform capabilities and best practices.

Key Details

Top Skills Required

TelecommunicationsAdaptabilityJava +21 more

Top Benefits

Company Events & RetreatsWellness Program +3 more

The Senior Software Engineer will design and build Glia’s agentic voice AI framework and controls that make banking-focused LLM agents safe, reliable, and responsive. The role also involves optimizing real-time voice pipeline latency, evolving runtime architecture, maintaining production stability, and collaborating with distributed teams to deliver new capabilities.

Key Details

Top Skills Required

PythonProduction AI SystemsTool Use +22 more
Vancouver, CA

Posted 19 days ago

The Solutions Architect collaborates with clients to assess business and technical requirements, design and execute solutions, and guide validation, delivery, and deployment. The role also involves technical documentation, mentoring remote teams, and communicating complex concepts to technical and non-technical stakeholders, with a focus on banking AI solutions.

Key Details

Top Skills Required

RubyTelephonyProactiveness +22 more
CA (Remote)

Posted a month ago

Glia is hiring a Technical Account Manager to serve as the primary technical resource for strategic clients across Canada and the U.S. The role focuses on driving platform adoption, managing integrations and security configurations, troubleshooting complex issues, optimizing system performance, and partnering with customer and internal teams.

Key Details

Top Skills Required

SalesforceContact Center as a ServiceWebSockets +20 more

Top Benefits

Mental Health SupportWellness Program +4 more
Vancouver, British Columbia, CA

Posted 2 months ago

Glia is seeking an AI Consultant to drive customer adoption and success of its Banking AI platform. The role involves consulting with clients to implement AI features, providing training, and ensuring business impact through AI innovation. The consultant will collaborate with cross-functional teams to deliver scalable AI solutions and act as a technical advisor for AI-related inquiries.

Key Details

Top Skills Required

Problem-SolvingTraining DevelopmentCommunication +17 more

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