Posted 4 days ago
The Bilingual Client Success Coordinator supports Maple’s Channel Partnerships team by handling partner inquiries, onboarding, eligibility updates, recurring reports, and operational troubleshooting. The role maintains partner information and workflows, collaborates with internal teams, and communicates with partners in English and French while identifying process improvements.
Posted 8 days ago
The IT Support Specialist provides day-to-day technical support for Maple employees and contractors, managing devices, hardware logistics, application access, onboarding/offboarding, and office technology. The role also maintains IT documentation and inventory, conducts security and access reviews, supports company events, and improves workflows across a hybrid workplace.
Posted 8 days ago
The Staff Software Engineer, AI will own and deliver AI-powered healthcare product capabilities, from problem discovery and design through production implementation, monitoring, and iteration. The role involves hands-on software development, establishing safe and effective AI evaluation practices, and influencing engineering standards across teams while partnering with product, platform, security, privacy, and clinical stakeholders.
Posted 11 days ago
The Performance Marketing Manager owns and optimizes paid acquisition campaigns across core media channels, including campaign setup, bidding, targeting, budgeting, measurement, and experimentation. The role also supports organic acquisition through SEO, AEO, and GEO, using performance data to improve acquisition volume, conversion, CAC efficiency, and revenue outcomes.
Posted 14 days ago
Registered Nurse Contractors support Maple’s labs and referrals operations by reviewing lab results, determining appropriate follow-up urgency, contacting patients about critical results, and escalating complex cases. They also coordinate specialist referrals and review consult reports, working remotely on an as-needed basis to support clinical operations.
Posted a month ago
Maple is hiring a bilingual Client Success Associate to manage day-to-day relationships and operations for channel partners, including program launches, partner communications, renewals, billing and eligibility workflows, and performance reporting. The role works cross-functionally to resolve issues and improve team playbooks, and requires fluency in French and English plus at least three years of relevant client-facing, account management, or operations experience.
Posted a month ago
The Bilingual Client Success Manager owns a portfolio of complex client relationships, leading onboarding and program launches, business reviews, renewals, and expansion and retention efforts. The role requires fluent French and English communication, data-informed account strategy, and close collaboration with Sales, Marketing, Product, and Support.
Posted a month ago
The Senior Product Manager will own the strategy, roadmap, and outcomes for Maple’s provider experience and clinical operations products, leading initiatives from discovery through launch and iteration. The role works with providers and cross-functional teams to improve care delivery and operational effectiveness, including identifying and delivering valuable AI-enabled solutions.
Posted a month ago
The Key Accounts Manager will lead Maple’s highest-value channel partner relationships, developing multi-year account plans and driving retention, renewals, and expansion. Responsibilities include executive business reviews, contract negotiations, account risk management, data-informed recommendations, and coordinating cross-functional teams across Product, Clinical Operations, and Marketing.
Posted 2 months ago
Maple is seeking a Senior Product Partnerships Manager to own the full lifecycle of product partnerships, including sourcing, evaluation, negotiation, integration, contract management and ongoing relationship oversight. The role works cross-functionally with Product, Clinical, Customer Support Operations, Commercial and executive teams to launch and manage partnerships supporting Maple’s healthcare platform and business strategy.
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