Posted a day ago
Felix is hiring a Manager, Clinical Operations to lead and scale its Medical Office Assistant team supporting patients and healthcare providers across extended hours. The role manages staffing, schedules, service levels, quality, escalations, and team development, while using data to plan capacity and improve workflows. It also prepares the team for launches and partners cross-functionally to maintain care quality and patient confidentiality.
Posted 2 days ago
The Sr. Director, Brand will own Felix’s brand strategy and flagship integrated campaigns, from briefing and creative direction through cross-channel execution and measurement. The role also leads Product Marketing and go-to-market for launches, manages brand investment and measurement, builds earned reach, and leads a high-performing team in close partnership with cross-functional and executive stakeholders.
Posted 6 days ago
Felix is hiring an HR Manager to lead employee relations, HR policies and compliance, HR operations, and full-cycle recruitment for pharmacy and warehouse locations. The role supports sites in Mississauga, Richmond Hill, and Port Coquitlam, partnering with leaders on staffing, employee support, safety, and consistent HR practices across provinces.
Posted 16 days ago
The CX Coordinator, Shipping provides personalized patient support primarily through chat and email, resolves issues, and guides patients through onboarding. The role also coordinates with pharmacy, medical, and logistics partners, evaluates AI-generated responses, and shares patient insights to improve support processes.
Posted 16 days ago
The CX Coordinator, Pharmacy provides patient support primarily through chat and email, resolving issues, guiding onboarding, and answering questions about pricing, processes, and products. The role collaborates with pharmacy, medical, and logistics partners, uses AI tools thoughtfully, and shares patient insights to improve support and care.
Posted 16 days ago
The Staff Pharmacist safely dispenses prescriptions, counsels patients, monitors medication adherence, and performs clinical verification while maintaining compliant patient records. The role requires active pharmacy licensure in Ontario and Saskatchewan, proficiency with Kroll and pharmacy IT systems, and collaboration with a distributed pharmacy team.
Posted 16 days ago
The Recruiter, Healthcare will manage high-volume, full-cycle recruitment for pharmacy roles in Ontario and British Columbia, as well as contractor recruitment for clinical practitioners. Responsibilities include sourcing candidates, partnering with pharmacy and clinical leaders, coordinating interviews and agreements, administering Ashby and HRIS records, and supporting onboarding and credential verification.
Posted 17 days ago
The Warehouse Supervisor leads daily warehouse operations for Felix Pharmacy’s mail-order fulfillment, overseeing receiving, packing, shipping, inventory, staff, and compliance. The role focuses on productivity, accuracy, continuous process improvement, supply readiness, and safe warehouse operations in a hands-on, on-site leadership position.
Posted 19 days ago
The CX Coordinator supports Felix patients primarily through chat and email, resolving inquiries, guiding onboarding, and coordinating with pharmacy, medical, and logistics partners. The role also captures patient insights, identifies support gaps, and contributes to improving patient care and AI-assisted responses.
Posted 19 days ago
The Medical Office Administrator supports clinical operations for Felix’s network of healthcare practitioners, managing files, lab requisitions, consultations, communications, and clinical documentation. The role also handles administrative and data-entry tasks, supports quality improvement initiatives, and safeguards personal health information.
Get a daily email with the latest job postings from Canadian companies. Free, no account required.
By subscribing you agree to receive job emails from MapleStack. Unsubscribe anytime.
Want to save jobs and create custom alerts? Create a free account