Posted 3 days ago
The Disability Case Manager Coordinator supports Equitable’s Group Life & Disability Claims team by processing incoming correspondence, setting up claims, following up for information, and preparing communications and payments. The role also involves maintaining accurate, timely claim records, supporting eligibility-related administration, and contributing to team process improvements.
Posted 3 days ago
The Individual Wealth Administrator processes new business and ongoing account transactions for individual wealth products, responds to client and advisor inquiries, and manages intake, reconciliation, quality review, and operational procedures. The role also supports projects and training, requires fluent English and French, and is performed from a home office with occasional in-person attendance possible in the Waterloo Region.
Posted 3 days ago
The Individual Wealth Administrator processes new business and in-force transactions for individual wealth products, manages incoming client service requests, and supports advisors and policyholders through phone, email, and other channels. Responsibilities also include account reconciliation, quality review and root cause analysis, procedure improvement, and participation in operational projects and training. The role is permanently full-time and remote, with occasional in-person attendance in the Waterloo Region as needed.
Posted 3 days ago
The Individual Wealth Administrator processes new business and in-force transactions for individual wealth products, handles client and advisor inquiries, reconciles accounts, and participates in operational quality, procedural improvement, and project work. The role is permanent, full-time, and primarily remote, with fluent French and English required and a focus on accurate, timely customer service.
Posted 4 days ago
The Senior Underwriter assesses risk for life and critical illness insurance products, applying medical, financial, and non-medical underwriting expertise while ensuring quality, service standards, and regulatory compliance. The role also improves underwriting processes and mentors other underwriters.
Posted 4 days ago
The Associate Underwriting Consultant assesses medical, lifestyle, and financial risks for individual life insurance applications and collaborates with reinsurers to manage complex or high-risk cases. The role also involves mentoring underwriters, negotiating underwriting outcomes, supporting projects and continuous improvement, and delivering accurate, timely decisions.
Posted 4 days ago
The Product Owner will shape and deliver the Client Portal experience by owning its vision, roadmap, and backlog, prioritizing work to create value for clients and the organization. They will translate client needs and business priorities into actionable plans, guide features through delivery with cross-functional teams, manage stakeholders and trade-offs, and use feedback and analytics to continuously improve the digital experience.
Posted 6 days ago
The Group Underwriting Assistant supports group insurance policy issuance and administration, including setting up new issues, implementing booklets, processing amendments, and maintaining policy and plan data. The role also supports quotes, renewals, rate confirmations, customer billing, and accurate claims-related system information while providing timely service to customers.
Posted 7 days ago
The Client Relationship Specialist supports Equitable’s Group team by managing advisor and client relationships, resolving complex inquiries, coordinating plan implementations and amendments, and delivering training on products and platforms. The role requires group benefits and insurance expertise, strong communication and presentation skills, and is primarily home-based, with possible travel and occasional in-person work.
Posted 10 days ago
The Dental Claims Adjudicator processes dental claims and predeterminations, resolves claim issues, flags suspicious claims, and supports business process improvements while meeting team productivity and quality targets. The role requires client service, careful application of claims guidelines, and the ability to manage changing priorities in a fast-paced environment.
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