Posted 20 hours ago
The Cloud Operations Lead provides technical leadership and oversees cloud and hybrid infrastructure operations, including deployments, monitoring, maintenance, security, incident response, and disaster recovery readiness. The role leads automation and process improvement while coordinating with development, production support, and security teams to improve reliability and operational performance.
Posted 2 days ago
The Process Improvement Leader will lead initiatives to improve business metrics, design and implement processes and management systems, and use data and customer journey insights to enhance customer experiences. The role also involves coaching employees in improvement practices, collaborating across departments, and solving operational challenges.
Posted 6 days ago
The Product Manager, Insurance Product Marketing is responsible for growing sales and awareness of Empire Life’s retail insurance portfolio and keeping its life and health products competitive. The role owns product support, competitive and regulatory analysis, marketing plans and communications, product enhancements and launches, stakeholder education, and ongoing performance tracking.
Posted 7 days ago
The Bilingual Distribution Services Coordinator supports distribution partners by maintaining contracting and compensation records and responding to partner and customer enquiries. Responsibilities include screening contracts and documents for accuracy and compliance, entering and validating data in administration systems, and investigating cases. The role requires French and English bilingualism, customer service, and financial services or insurance experience.
Posted 7 days ago
The Investment Analyst will research and analyze US equities, company and economic information, and investment valuations to develop stock ideas and support portfolio decisions. Responsibilities include maintaining financial models and portfolio data, presenting research and investment ideas, monitoring markets and portfolio exposures, and supporting client-facing fund presentations.
Posted 8 days ago
The Customer Service Administrator provides administrative support for inforce insurance policies and product information to customers, advisors, insurance carriers, and colleagues. Responsibilities include responding to inquiries, processing policy changes and claims, maintaining records, supporting reception, and following compliance procedures.
Posted 12 days ago
The Auditor performs internal audits, financial control testing, risk assessments, and audit lifecycle activities, using data analytics and automation to test controls and identify exceptions. The role documents findings, supports remediation, reviews and coaches junior employees, conducts investigations, and works with stakeholders to improve business processes and ensure compliance with internal audit standards.
Posted 14 days ago
The Human Resources Generalist partners with leaders, employees, HR Business Partners, and Centres of Excellence to provide HR guidance and support employee relations, talent, compensation, and organizational development initiatives. Responsibilities include employee lifecycle administration, policy and compliance support, onboarding and offboarding, HR reporting, compensation analysis, performance management, and coordination of training and talent programs.
Posted 14 days ago
The Recruiter manages full-cycle recruitment for assigned portfolios, including sourcing and building talent pipelines, guiding candidates through selection and onboarding, and developing competitive offers. The role partners with hiring managers and HR stakeholders, maintains recruitment records and metrics, ensures compliance with Canadian employment legislation, and supports employer branding and inclusion initiatives.
Posted 16 days ago
The Digital Client Experience Specialist manages and optimizes end-to-end client journeys across web portals, mobile apps, email, and other digital channels for Group Benefits and Group Retirement Savings. Responsibilities include maintaining personas and journey maps, analyzing customer feedback and usage data, coordinating digital enhancements across teams, and tracking performance metrics to support engagement, usability, growth, and retention.
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