cigna.com

Explore 28 Jobs at cigna.com

cigna.com

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The Senior Advisor leads enterprise operational risk, business continuity, and disaster recovery planning for Express Scripts Canada. Responsibilities include developing and testing recovery plans, managing response and recovery efforts during disruptive events, advising stakeholders on risk mitigation, maintaining program standards and documentation, and supporting resilience improvements and automation.

Key Details

Top Skills Required

Risk AnalysisOperational Risk ManagementProcess Automation +17 more

Top Benefits

Other Benefits

The Pharmacy Operations & Product Advisor supports operational continuity and product enablement by coordinating issues and escalations, documenting requirements and processes, and supporting system and process improvements. The role works across internal teams, vendors, and stakeholders to analyze operational challenges, coordinate data and reporting, support change readiness, and prepare roadmap and business decision materials.

Key Details

Top Skills Required

Disaster Recovery DocumentationChange ManagementProblem-Solving +22 more

Top Benefits

Other Benefits

The IT Service Desk Analyst provides responsive technical support to internal and external customers, resolving application, system, access, and connectivity issues while managing service requests and incident queues. The role also supports system maintenance, documentation, user access administration, and service communications, with hybrid work, rotating shifts, and after-hours on-call support as needed.

Top Skills Required

Support DocumentationAltirisCollaboration +22 more

Top Benefits

Professional DevelopmentFlexible Work Hours +4 more

The Fraud, Waste and Abuse Operations Lead Analyst administers operational processes, analyzes financial and quality assurance data, and produces client reporting to support audit recoveries and program performance. The role coordinates with internal and external stakeholders, leads training and special projects, maintains forecasting and training resources, and identifies opportunities to improve efficiency.

Key Details

Top Skills Required

Financial ReportingGroup InsuranceMicrosoft Excel +19 more

Top Benefits

Pension PlanPerformance Bonuses +3 more
Mississauga, Ontario, CA

Posted 7 days ago

The Pharmacy Assistant, Specialty is the first point of contact for patients and healthcare professionals contacting the pharmacy. The role manages inbound communications, handles prescription transfers, refills, payment and shipment inquiries, maintains patient medication profiles, follows up with pharmacy providers and prescribers, and escalates complex matters as needed.

Key Details

Top Skills Required

Microsoft WordMultitaskingMicrosoft Excel +18 more

Top Benefits

Professional DevelopmentFlexible Work Hours +2 more
Mississauga, Ontario, CA (Hybrid)

Posted 10 days ago

The Bilingual Provider Relations Representative reviews provider agreements for accuracy, enters and updates provider information in company systems, and performs quality assurance on work. The role also responds to provider and vendor inquiries in English or French, supports team and project deliverables, and requires office or customer-service experience.

Key Details

Top Skills Required

Attention to DetailProvider Agreement ReviewHealthcare Benefits Administration +14 more

Top Benefits

Professional DevelopmentPerformance Bonuses +4 more

The Provider Relations Representative reviews provider agreements, maintains accurate provider records, processes provider updates and terminations, and responds to provider inquiries. The role also performs quality checks, supports team and project work, and requires part-time hybrid work from the Mississauga or Montreal office.

Key Details

Top Skills Required

Healthcare Claims ProcessingData EntryCustomer Service +18 more

Top Benefits

Wellness ProgramPension Plan +2 more
Mississauga, Ontario, CA (Hybrid)

Posted 13 days ago

The Major Incident Management Specialist coordinates response to high-severity technology incidents, leading cross-functional teams, escalations, and stakeholder communications to restore services promptly. The role maintains incident documentation, supports problem and change management, performs root cause analysis, and drives process improvement. It requires ITIL Foundation v4 or higher and experience with major incident and IT service management.

Key Details

Top Skills Required

Incident DocumentationITIL 4Incident Reporting +13 more

Top Benefits

Professional DevelopmentFlexible Work Hours +2 more

The Bilingual Dental Claims Auditor conducts claim reviews and desk and on-site audits across Canada to verify provider compliance with dental benefit plans and provincial regulations. The role includes analyzing claims and trends, calculating adjustments, preparing impartial reports, communicating with providers and customers, and recommending improvements to audit and risk criteria.

Key Details

Top Skills Required

LOMA TrainingDental Claims AuditingCommunication +16 more

Top Benefits

Professional DevelopmentFlexible Work Hours +4 more

The Product Strategy Senior Advisor leads complex product strategy and portfolio initiatives, translating market, client and business insights into product strategies, roadmaps, value propositions and leadership recommendations. The role also develops client-facing marketing collateral and leads cross-functional initiatives, stakeholder alignment and strategic decision-making through to outcome measurement.

Key Details

Top Skills Required

Group Health InsurancePharmacy BenefitsCollaboration +17 more

Top Benefits

Dental InsurancePension Plan +6 more

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