Explore 4 Jobs at Carewell

Care Concierge, Remote: Alberta, Canada

Carewell

Alberta, CA (Remote)

Posted 10 days ago

The Care Concierge supports members through enrollment, welcome visits, and ongoing care navigation, with assignments shifting according to member needs and queue volume. Responsibilities include outreach and consent collection, member education, care coordination with providers and community resources, SDOH screening, and accurate, compliant documentation.

Care Concierge, Remote: Ontario, Canada

Carewell

Ontario, Ontario, CA (Remote)

Posted 10 days ago

The Care Concierge supports members through program enrollment, welcome visits, and ongoing care navigation, with assignments shifting according to member needs. Responsibilities include outreach, obtaining consent, conducting screenings and education, coordinating healthcare and community resources, closing care gaps, and documenting interactions while following compliance procedures.

Care Concierge, Remote: Nova Scotia, Canada

Carewell

Nova Scotia, Nova Scotia, CA (Remote)

Posted 10 days ago

The Care Concierge supports members through program enrollment, welcome visits, and ongoing care navigation, with assignments shifting according to member needs and queue volume. Responsibilities include outreach and consent, member education, care coordination with providers and pharmacies, SDOH screening and resource connections, and accurate compliant documentation.

Customer Care Associate, Remote, Alberta Canada

Carewell

Alberta, CA (Remote)

Posted 15 days ago

The Customer Care Associate provides remote customer service to family caregivers, handling phone inquiries, orders, product guidance, returns, and website navigation. The role emphasizes resolving customer concerns, recommending suitable products, meeting service metrics, and supporting customers with empathy and care.