Posted 2 days ago
The Junior Data Analyst will create and maintain customer-facing dashboards and reports, answer data questions with SQL, and validate and document reporting outputs. The role also focuses on understanding stakeholder needs, improving reporting processes through reusable templates and automation, and developing expertise in the company’s data.
Posted a month ago
The Product Manager will shape, build, and scale Cardata’s B2B SaaS platform, balancing product strategy and discovery with hands-on product ownership. Responsibilities include customer and market research, roadmap and backlog prioritization, user story creation, sprint refinement, cross-functional delivery, and communicating product plans and tradeoffs to stakeholders.
Posted a month ago
The IT Operations Manager oversees Cardata’s internal IT operations, providing employee help desk support, administering systems and access, managing hardware and software procurement, and maintaining day-to-day system reliability. The role also partners with Finance, People and Culture, and Engineering on onboarding, security controls, SOC 2 compliance, and automation improvements.
Posted a month ago
The Manager, Customer Support leads Cardata’s customer-facing Support team and oversees daily operations, team development, service metrics, workforce planning, escalations, and quality practices. The role improves efficiency and customer experience through data-driven process improvements, automation, and collaboration with Customer Success, Product, Engineering, and Operations.
Posted a month ago
The QA Architect owns quality strategy, test automation architecture, and CI/CD quality enforcement across engineering, covering web, APIs, and data layers. The role establishes testing standards and release criteria, builds scalable automation frameworks and quality gates, and partners with Engineering, Product, and DevOps to improve reliability and prevent defects. It also mentors team members and can hold releases when critical quality standards are not met.
Posted 2 months ago
The Customer Success Associate supports Customer Success Managers and Customer Success Operations through reporting, data analysis, audits, and customer-program reviews. The role uses Excel and Cardata reporting tools to prepare accurate analyses, investigate discrepancies, and help CSMs communicate program performance and customer impact; it does not own a book of business.
Posted 2 months ago
The Senior Product Manager will lead a small innovation group developing and validating product concepts for drivers and administrators through rapid customer discovery, prototyping, and iteration. They will assess validated concepts for scaling, build investment cases, and prepare handoffs to the core product and engineering team.
Posted 2 months ago
The Accounting Clerk owns Cardata’s accounts receivable and accounts payable processes, including invoicing, payment processing, vendor invoice management, reconciliations, and maintaining accurate financial records. The role also supports period close, provides financial information to Operations and Customer Success, and contributes to ad-hoc financial analysis in a remote, collaborative environment.
Posted 2 months ago
The Customer Success Manager will manage post-implementation customer relationships, help customers realize measurable value, and contribute to retention, renewals, and account expansion goals. Responsibilities include monitoring customer health, leading executive conversations and renewals, analyzing customer data, developing growth strategies, and collaborating cross-functionally in a remote-first SaaS environment.
Posted 3 months ago
The Business Development Representative identifies and engages prospective clients through targeted prospecting, outbound calls, email, and social media. The role conducts discovery and qualification, books meetings for Account Executives, grows the sales pipeline, manages CRM records in HubSpot, and maintains product knowledge.
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