Posted 6 days ago
The Service Technician maintains, installs, deinstalls, relocates, and repairs printer systems and related equipment and software for customers across the Ottawa region. The role includes troubleshooting and escalation, maintaining customer satisfaction and service-level agreements, keeping parts and tools organized, and working a rotating 24/7 on-call schedule with occasional travel outside the territory.
Posted 15 days ago
The Credit Representative manages business-to-business accounts receivable collections, reviews aging and credit risks, releases credit-held orders, reconciles accounts, and resolves invoice disputes. The role also maintains collection records, makes credit recommendations, escalates delinquent accounts, and assists with onboarding new Credit department employees.
Posted a month ago
The Loyalty Program Associate Specialist supports Canon’s Corporate Perks and Corporate Partner programs to improve customer experience, retention, and revenue. Responsibilities include developing program experience plans, promoting the programs and facilitating customer and employee sign-ups, training partners, monitoring sales and customer data and KPIs, gathering market intelligence, and preparing reports.
Posted a month ago
The Channel Marketing Associate Specialist supports marketing programs, communications, digital portal administration, web content, and operational support for Canon Canada’s independent dealer network. The role partners with product marketing and account executives, monitors channel performance, supports dealer requests, and delivers data-driven recommendations for partner growth.
Posted 2 months ago
The Account Executive will drive sales of Canon production hardware, workflow software, and services in the commercial print sector through direct and dealer channels. Responsibilities include prospecting, managing customer relationships, analyzing printing costs and workflows, preparing proposals, supporting product demonstrations and training, and maintaining accurate Salesforce records.
Posted 2 months ago
The Senior Coordinator, Dispatch supports Territory Management Coordinators and serves as backup for technical teams across regions. The role monitors dispatch activities and service-level performance, prepares recurring reports and post-field service reports, and trains and coaches Dispatch team employees while responding to customer calls as needed.
Posted 2 months ago
The Solutions Consultant serves as the primary technical resource for Canon’s sales organization, aligning hardware and software offerings with complex customer requirements. Responsibilities include discovery, solution architecture, demonstrations, proof-of-concept testing, sales enablement, proposal development, implementation oversight, customer training, and account growth.
Posted 2 months ago
The Bilingual Sales Consultant will prospect for new small-to-medium-sized business customers, manage the full sales cycle, conduct workflow assessments, and present Canon hardware and IT solutions. The role requires meeting sales quotas, documenting activities in Salesforce, and working in a hybrid outside-sales arrangement with customer visits, office days, and remote work.
Posted 2 months ago
The Bilingual Inside Sales Representative manages the full sales cycle for hardware upgrades and marketing-generated leads. Responsibilities include qualifying prospects, creating proposals, conducting virtual product demonstrations, managing the sales pipeline, and achieving sales quotas through business planning and forecasting.
Posted 2 months ago
The Network Technician supports Canon’s technical team by providing customer network support, installing and supporting Canon and third-party software solutions, and delivering third-level support to field technicians. The role also provides pre-sales assistance, develops scopes of work and installation plans, and coordinates with departments and customers. It is a fully remote union position supporting customers and field operations.
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