Explore 13 Jobs at Bluecat

Manager, Customer Success Management

Bluecat

Canada, CA (Remote)

Posted 5 days ago

The Manager of Pooled Customer Success leads a team of 4–7 CSMs serving a shared customer portfolio, building repeatable coverage processes and coaching the team to deliver measurable customer value at scale. The role owns retention and renewal readiness, uses portfolio data to prioritize interventions, and partners cross-functionally to improve adoption, customer outcomes, and operational efficiency.

Customer Success Manager

Bluecat

Toronto, Ontario, CA (Remote)

Posted 14 days ago

The Customer Success Manager supports a shared portfolio of B2B SaaS customers, providing proactive lifecycle engagement, product and technical guidance, and value-realization support. The role monitors customer health and renewal readiness, identifies risks and expansion opportunities, maintains detailed records in Totango and Salesforce, and coordinates with Support, Product, Renewals, and Sales.

Customer Success Manager

Bluecat

Belgrade, RS (Remote)

Posted 20 days ago

The Pooled Customer Success Manager supports a shared portfolio of B2B SaaS customers, providing proactive lifecycle engagement, product enablement, adoption guidance, and timely resolution of customer needs. The role identifies retention risks and renewal readiness, routes expansion opportunities, and maintains accurate account documentation and customer data while coordinating with Support, Product, Renewals, and Sales.

Director, Marketing Operations

Bluecat

US (Remote)

Posted 20 days ago

The Director of Marketing Operations owns and optimizes BlueCat’s marketing technology stack and operational processes to support pipeline generation, customer marketing, and partner programs. Responsibilities include attribution, lead lifecycle and routing, data governance, campaign operations, vendor and budget oversight, AI and automation initiatives, and leading the Marketing Operations team.

VP, Engineering, Network Observability

Bluecat

Ontario, Ontario, CA (Remote)

Posted a month ago

The VP of Engineering, Network Observability will lead the engineering organization for BlueCat’s LiveAction product line, setting technical direction and overseeing architecture, delivery, and operational excellence. The role requires building and scaling teams and data-intensive network observability products, delivering AI capabilities, and partnering with product, customer-facing, and executive teams.

Senior Accountant

Bluecat

Toronto, Ontario, CA (Remote)

Posted a month ago

BlueCat is seeking a Senior Accountant to manage financial operations across its subsidiaries as part of the Group Accounting team. Responsibilities include preparing journal entries, performing balance sheet reconciliations, resolving general ledger discrepancies, supporting financial close and audits, and improving processes through automation and AI tools.

Technical Manager — Networking & DNS Infrastructure

Bluecat

Toronto Office, CA

Posted a month ago

BlueCat is seeking a Senior Technical Manager to lead the DNS Resolver engineering team developing a high-performance Rust-based DNS server and cloud management services. The role combines hands-on technical leadership with people management, including architecture, design and code reviews, technical problem-solving, delivery planning, mentorship, and career development.

Staff Software Engineer — Networking & DNS Infrastructure

Bluecat

Toronto, Ontario, CA

Posted a month ago

BlueCat is hiring a Staff Software Engineer to build and operate high-throughput, low-latency network infrastructure in Rust for its production DNS platform. The role includes designing DNS engine components, implementing protocol features, optimizing concurrent performance, integrating control-plane services, owning observability and testing, and working directly with customers and product teams.

Senior Legal Counsel

Bluecat

Toronto, Ontario, CA (Hybrid)

Posted 2 months ago

BlueCat is seeking a Senior Legal Counsel to support a global technology company across technology transactions, compliance, privacy, intellectual property, and M&A activities. The role involves negotiating technology agreements, leading compliance initiatives, supporting acquisitions, managing global legal entities and outside counsel, and advising internal sales stakeholders from a hybrid Toronto-based position.

Senior FP&A Analyst, Systems & Automation

Bluecat

Toronto, Ontario, CA (Remote)

Posted 2 months ago

The Senior FP&A Analyst, Systems & Automation, owns the administration and continuous improvement of BlueCat’s Pigment FP&A system while building AI-assisted workflows and other automations to scale finance operations. The role develops financial models, forecasts, dashboards, and reporting processes; reconciles data across business systems; and supports close, budgeting, and ad hoc analysis. It also partners with finance stakeholders, documents workflows, trains users, and drives technology adoption.