Posted 20 days ago
The Product Quality & Customer Support Specialist supports product quality and customer experience by developing and executing testing and release-validation activities, diagnosing technical issues, and managing customer support cases through resolution. The role also translates customer feedback into product improvements, creates support documentation, tracks quality indicators, and collaborates with product, engineering, and development teams.
Posted 20 days ago
Le ou la spécialiste, qualité des produits et soutien à la clientèle contribue à la qualité des produits et à l’expérience client en collaborant avec les équipes Produit et Ingénierie. La personne planifie et exécute des tests, diagnostique et résout les problèmes techniques des clients, maintient la documentation de soutien et transforme les commentaires clients en améliorations des produits et des processus.
Posted 23 days ago
Le ou la spécialiste, qualité des produits et soutien à la clientèle assure le soutien technique de bout en bout, contribue aux tests et à la validation des versions et collabore avec les équipes Produit et Ingénierie pour résoudre les problèmes. La personne développe et maintient les cas de test et la documentation, analyse les causes fondamentales et transforme les commentaires clients en améliorations des produits et des processus.
Posted 23 days ago
The Product Quality & Customer Support Specialist strengthens product quality and customer experience by developing and executing quality strategies, testing releases, and supporting product development. The role owns technical support cases end to end, diagnoses issues, communicates with customers, and translates recurring problems into product, documentation, and process improvements.
Posted a month ago
The Product Quality & Customer Support Specialist supports product quality and customer experience by planning and executing testing, diagnosing technical issues, and managing customer support cases through resolution. The role partners with product development and engineering to reproduce defects, validate fixes, improve documentation and processes, and translate customer feedback into product improvements.
Posted a month ago
Le spécialiste, qualité des produits et soutien à la clientèle assure le soutien technique de bout en bout, la résolution des problèmes clients et la qualité des versions de produits. La personne planifie et exécute les tests, maintient les cas et outils de test, analyse les causes des anomalies, documente les solutions et transforme les commentaires clients en améliorations de produits et de processus.
Posted 3 months ago
Averna Powered by Spherea is seeking a Technical Project Manager to lead complex technical initiatives and coordinate cross-functional teams. The role involves managing project plans, risks, and stakeholder communications to ensure successful project delivery in a fast-paced environment.
Posted 3 months ago
A technical project manager is sought to lead complex technical initiatives and coordinate multidisciplinary teams to ensure successful project delivery. The role involves serving as the primary liaison with stakeholders, managing project plans, risks, and dependencies, and driving process improvements while maintaining high standards of quality and operational excellence.
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