Averna

Explore 8 Jobs at Averna

averna.com

Information compiled from public sources. Work here? Claim your company profile · Request removal

Open Positions at Averna

Montréal, Quebec, CA (Hybrid)

Posted 20 days ago

The Product Quality & Customer Support Specialist supports product quality and customer experience by developing and executing testing and release-validation activities, diagnosing technical issues, and managing customer support cases through resolution. The role also translates customer feedback into product improvements, creates support documentation, tracks quality indicators, and collaborates with product, engineering, and development teams.

Key Details

Top Skills Required

Defect Lifecycle ManagementAPI TestingDatabase Management +21 more

Top Benefits

Employee DiscountsPaid Time Off (Vacation & Personal Days) +1 more
Montréal, Quebec, CA (Hybrid)

Posted 20 days ago

Le ou la spécialiste, qualité des produits et soutien à la clientèle contribue à la qualité des produits et à l’expérience client en collaborant avec les équipes Produit et Ingénierie. La personne planifie et exécute des tests, diagnostique et résout les problèmes techniques des clients, maintient la documentation de soutien et transforme les commentaires clients en améliorations des produits et des processus.

Key Details

Top Skills Required

Customer OrientationContinuous ImprovementCommunication +19 more

Top Benefits

Other BenefitsPaid Time Off (Vacation & Personal Days) +1 more
Montréal, Quebec, CA (Hybrid)

Posted 23 days ago

Le ou la spécialiste, qualité des produits et soutien à la clientèle assure le soutien technique de bout en bout, contribue aux tests et à la validation des versions et collabore avec les équipes Produit et Ingénierie pour résoudre les problèmes. La personne développe et maintient les cas de test et la documentation, analyse les causes fondamentales et transforme les commentaires clients en améliorations des produits et des processus.

Key Details

Top Skills Required

Regression TestingCustomer OrientationContinuous Improvement +17 more

Top Benefits

Other BenefitsPaid Time Off (Vacation & Personal Days) +1 more
Montréal, Quebec, CA (Hybrid)

Posted 23 days ago

The Product Quality & Customer Support Specialist strengthens product quality and customer experience by developing and executing quality strategies, testing releases, and supporting product development. The role owns technical support cases end to end, diagnoses issues, communicates with customers, and translates recurring problems into product, documentation, and process improvements.

Key Details

Top Skills Required

DiplomacyTest DesignSQL +20 more

Top Benefits

Other BenefitsEmployee Discounts +1 more
Montréal, Quebec, CA (Hybrid)

Posted a month ago

The Product Quality & Customer Support Specialist supports product quality and customer experience by planning and executing testing, diagnosing technical issues, and managing customer support cases through resolution. The role partners with product development and engineering to reproduce defects, validate fixes, improve documentation and processes, and translate customer feedback into product improvements.

Key Details

Top Skills Required

NetworkingDiplomacyTest Design +22 more

Top Benefits

Paid Time Off (Vacation & Personal Days)Employee Discounts +1 more
Montréal, Quebec, CA (Hybrid)

Posted a month ago

Le spécialiste, qualité des produits et soutien à la clientèle assure le soutien technique de bout en bout, la résolution des problèmes clients et la qualité des versions de produits. La personne planifie et exécute les tests, maintient les cas et outils de test, analyse les causes des anomalies, documente les solutions et transforme les commentaires clients en améliorations de produits et de processus.

Key Details

Top Skills Required

Regression TestingTest AutomationDatabase Management +17 more

Top Benefits

Other BenefitsEmployee Discounts +1 more
Montréal, Quebec, CA (Remote)

Posted 3 months ago

Averna Powered by Spherea is seeking a Technical Project Manager to lead complex technical initiatives and coordinate cross-functional teams. The role involves managing project plans, risks, and stakeholder communications to ensure successful project delivery in a fast-paced environment.

Key Details

Top Skills Required

AdaptabilityProcess ImprovementProject Planning +15 more

Top Benefits

Paid Time Off (Vacation & Personal Days)Health Insurance +15 more
Montréal, Quebec, CA (Remote)

Posted 3 months ago

A technical project manager is sought to lead complex technical initiatives and coordinate multidisciplinary teams to ensure successful project delivery. The role involves serving as the primary liaison with stakeholders, managing project plans, risks, and dependencies, and driving process improvements while maintaining high standards of quality and operational excellence.

Key Details

Top Skills Required

Problem-SolvingCommunicationAdaptability +17 more

Top Benefits

Paid Time Off (Vacation & Personal Days)Company Events & Retreats +4 more

Stay on top of new Canadian jobs

Get a daily email with the latest job postings from Canadian companies. Free, no account required.

By subscribing you agree to receive job emails from MapleStack. Unsubscribe anytime.

Want to save jobs and create custom alerts? Create a free account