Posted 18 days ago
The Customer Support Representative supports external customers with AssetWatch hardware and network outages, managing incoming support requests and diagnosing issues with software tools. The role coordinates with internal and external stakeholders to resolve cases, communicate proactively, meet response-time targets, and share customer feedback with Product teams.
Posted 25 days ago
The Senior Tax Manager will establish and lead AssetWatch’s internal tax and compliance function, overseeing domestic and multi-jurisdiction compliance, risk management, and tax processes. The role coordinates external advisors and supports expansion into Mexico, the UK, and Europe while improving tax systems, controls, reporting, and cross-functional processes.
Posted 25 days ago
AssetWatch seeks an experienced Machine Learning Engineer specializing in signal processing, predictive maintenance, and condition monitoring for industrial machinery. The role develops, evaluates, and deploys production ML models and scalable AWS-based data and feature pipelines, while defining end-to-end solution architecture and collaborating with domain experts, MLOps, and Data Engineering teams.
Posted a month ago
The Mid Market Sales Director will lead AssetWatch’s mid-market new-logo sales team, managing Solution Architects to achieve sales goals and revenue targets. Responsibilities include coaching and recruiting sellers, developing sales strategies and materials, building corporate-level customer relationships, coordinating with internal teams, and monitoring industry and competitive developments.
Posted a month ago
AssetWatch seeks an Accounts Receivable & Collections Specialist to manage customer accounts, resolve complex payment and reconciliation issues, and drive timely collections. The role partners across finance, billing, sales, and customer teams to remove payment barriers, improve collection processes, and maintain accurate account documentation.
Posted a month ago
The Enterprise Account Executive will acquire new enterprise customers and grow existing accounts by selling AssetWatch’s predictive maintenance solutions to industrial and manufacturing customers. Responsibilities include strategic account planning, managing complex sales cycles and pilots, building stakeholder relationships, meeting revenue targets, negotiating agreements, and maintaining pipeline forecasts.
Posted a month ago
The Salesforce Business Systems Analyst serves as the analytical and operational link between business stakeholders and the Revenue Systems delivery team. Responsibilities include facilitating requirements discovery, translating needs into user stories, aligning stakeholders, improving processes, owning UAT, managing Jira sprint operations, and triaging Salesforce support requests.
Posted a month ago
The Mid Market Account Executive sells AssetWatch products and services to new and existing customers, diagnosing customer needs and delivering tailored solutions. Responsibilities include prospecting, sales demonstrations, CRM and territory reporting, and attending relevant industry events while transitioning closed sales to post-sale teams.
Posted a month ago
The B2B Growth Marketing Manager owns the strategy and hands-on execution of full-funnel, multi-channel campaigns to generate qualified pipeline and revenue for an industrial SaaS company. Responsibilities include building and optimizing campaigns in HubSpot, aligning marketing efforts with sales and RevOps, and measuring performance through reporting, attribution, and funnel metrics.
Posted a month ago
The Field Coordination Manager leads real-time field support and escalation management, resolving scheduling, technician availability, and customer issues while coordinating among field teams and internal stakeholders. The role also coaches a support team, improves issue resolution and field processes, and maintains customer experience and operational KPIs.
Get a daily email with the latest job postings from Canadian companies. Free, no account required.
By subscribing you agree to receive job emails from MapleStack. Unsubscribe anytime.
Want to save jobs and create custom alerts? Create a free account