Explore 25 Jobs at Airbnb
Open Positions at Airbnb
Posted 3 days ago
Airbnb seeks a Senior Content Planning Partner on the Global Operations Community Support planning team to own end-to-end planning and coordination of content launches affecting community support content. The role serves as primary contact for content managers, writers and strategists, manages cross-functional stakeholders and approvals, produces weekly status reports and launch retrospectives, and ensures content is delivered on time and at high quality.
Key Details
- full time Jobs
- $102,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Posted 4 days ago
The Senior Planning Partner, Content owns end-to-end planning and coordination for Community Support content launches, aligning content teams and cross-functional partners to deliver accurate, timely content. Responsibilities include managing schedules, approvals, risks, launch communications, go-live coordination, reporting, and continuous process improvement.
Key Details
- full time Jobs
- $102,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 8 days ago
The Global English Quality Lead oversees daily quality assurance operations across Airbnb’s outsourced partner network, ensuring consistent calibration, performance reporting, and accountability across service lines and sites. The role leads partner quality managers, analyzes performance and root causes, drives improvement plans, and coordinates quality initiatives with training, operations, and other teams.
Key Details
- full time Jobs
- $102,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 8 days ago
The Senior Lead Quality oversees execution and governance of Airbnb's Global English quality program across partner sites and service lines. Responsibilities include managing calibration, QA performance reporting, partner accountability, quality insights and improvement plans, while mentoring Partner Quality Leads and coordinating with cross-functional teams.
Key Details
- full time Jobs
- $102,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 9 days ago
Le ou la spécialiste AirCover traite des réclamations complexes, y compris des dossiers de grande valeur, en enquêtant sur les faits, en évaluant les preuves et en prenant des décisions équitables tout en surveillant les risques de fraude. Le poste consiste également à fournir un soutien personnalisé aux clients, à collaborer avec des parties prenantes et des administrateurs tiers, et à contribuer à l’amélioration des processus ainsi qu’au déploiement de changements et de nouveaux produits.
Key Details
- full time Jobs
- $58,000 - $68,000 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 9 days ago
The AirCover Specialist investigates, evaluates, and resolves complex claims, including property damage claims, while detecting fraud and applying policies consistently. The role provides empathetic, tailored customer support throughout the claims process, works with internal stakeholders and third-party claims administrators, and contributes to operational improvements and projects.
Key Details
- full time Jobs
- $58,000 - $68,000 per year
- 5+ years experience
Top Skills Required
Top Benefits
Posted 18 days ago
The Senior Operations Manager will own and improve Airbnb Luxe’s end-to-end new listing acquisition and onboarding process, maintaining pipeline health and helping meet growth targets. The role also leads cross-functional programs, manages budgets and vendors, improves tools and processes, tracks performance metrics, and represents the team in leadership settings.
Key Details
- full time Jobs
- $122,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 18 days ago
Airbnb’s senior operations manager will lead end-to-end onboarding operations for new Airbnb Luxe listings, developing acquisition and onboarding approaches and maintaining a healthy pipeline. The role also manages budgets and vendors, improves tools and processes, leads cross-functional programs, and monitors performance metrics to support growth.
Key Details
- full time Jobs
- $122,000 - $128,000 per year
- 8+ years experience
Top Skills Required
Top Benefits
Posted 22 days ago
Airbnb’s Community Crisis Management team is hiring an investigator to assess and manage escalated community safety incidents, coordinate responses with cross-functional stakeholders, and keep leadership informed. The role also includes maintaining accurate case records, identifying systemic policy or process gaps, reviewing colleagues’ assessments, and sharing learnings with the team.
Key Details
- full time Jobs
- $85,000 - $100,000 per year
- 6+ years experience
Top Skills Required
Top Benefits
Posted 22 days ago
The Community Crisis Investigator manages a caseload of severe safety incidents, assesses risks, coordinates cross-functional responses, and keeps stakeholders informed. The role also identifies systemic policy or process gaps, maintains accurate case records, and supports consistent, timely crisis operations.
Key Details
- full time Jobs
- $85,000 - $100,000 per year
- 6+ years experience
Top Skills Required
Top Benefits
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