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Winnipeg Regional Health Authority (WRHA)

Manager of Patient Services

Winnipeg Regional Health Authority (WRHA)
Posted 5 days ago
Winnipeg, Manitoba, CA

Key Details

Top Skills Required

Illness PreventionClinical Services DeliveryChange Management +22 more

Description

CancerCare Manitobais a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition #318-26 713505523

Posting End Date:September 22,2026

City: Winnipeg

Work Location: MacCharles

Department: Outpatient Clinic Services Program

Union:Non-Union

Hiring Status:Permanent

Anticipated Start Date:ASAP

FTE:1.0

Anticipated Shift:Days

Daily Hours Worked:7.75

Annual Base Hours:2015

Hourly Salary:$53.384, $56.670, $59.957, $63.243, $66.528, $70.272

Qualifications:

Education

  • Post-secondary degree in a relevant health discipline from an accredited education institution
  • A relevant graduate degree is an asset.

Experience

  • 5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization, including:
  • 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:
    • Oncology, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan
    • acute inpatient, specialty care and complex ambulatory settings
    • integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high-quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care
  • 2 years of management experience leading a clinical operations team within a unionized environment is desired
  • 2 years of experience implementing program planning, development and evaluation

An acceptable equivalent combination of education and experience may be considered.

Skills and Abilities

  • Demonstrated strong organizational, interpersonal, communications and leadership skills
  • Ability to manage multiple requests
  • Ability to work independently and as part of a team
  • Relevant healthcare-related management courses are an asset, including but not limited to change management, patient satisfaction, Multidisciplinary team environments, conflict resolution, and quality improvement

Required Licenses, Registrations, Designations

  • Active member in good standing of an associated regulatory body is required, as appropriate.
  • Membership in a professional association is preferred (e.g. Association of Regulated Nurses of Manitoba, Canadian Association of Pharmacy in Oncology, etc.)

Physical Demands and Working Conditions

  • Must be able to work safely in a typical computerized office environment with frequent meetings and to lift and carry items of up to approximately 10 kg (25 lbs)
  • Interruptions to respond to questions from executives and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled.
  • Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province

Other

  • Must have a satisfactory employment record
  • Must be legally able to work in Canada
  • Ability to speak French

Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment.  If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

This information is available in alternative formats on request. Please contact[email protected]

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.

Job Details

Job Type
full time
Salary Range
$53.38 - $70.27
Experience
5+ years

Required Skills

Illness PreventionClinical Services DeliveryChange ManagementPatient Services ManagementHealthcare ManagementOrganizational SkillsLeadershipFrench LanguagePalliative CareTeamworkRehabilitationCommunity Mental HealthChronic Disease ManagementCommunity-Based CareCommunicationHealth PromotionInterpersonal SkillsPopulation HealthManitoba Driver's LicenseMultidisciplinary Team ManagementPatient SatisfactionProgram Planning and EvaluationQuality ImprovementClinical Operations ManagementConflict Resolution