Senior Process Engineering Manager - Municipal, Industrial WW & Biosolids

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary and Key Responsibilities

Process Engineers on the Engineering & Procurement Projects (EPP) Process Engineering team are technical leaders responsible for supporting the sale, engineering, commissioning, and operation of water, wastewater, or waste treatment systems. They use deep technical knowledge and market understanding to design treatment solutions, manage process risks, and communicate with customers throughout a project’s lifecycle, while also representing Veolia in each market as industry experts.

The Senior Process Engineering Manager manages a team of up to thirty (30) members across Canada and the US, with direct reports including Resource Managers and senior technical leaders (Process Engineers, Project Technical Leaders).  They are accountable for the successful sale, execution and operation of the team’s projects in the markets and/or technological specialties their teams are assigned to, with collaboration from their Resource Managers.  They ensure quality, customer satisfaction, and financial targets are met through effective leadership, and manage escalations, risk management, and problem-solving.  They support and develop the Resource Managers on their team to ensure that projects are assigned in accordance with team strengths and market focus while efficiently managing workload, and that the teams of Process Engineers are built and developed to ensure the right technical knowledge and leadership.  Similarly, they assign projects and tasks directly to the technical leaders on their team, and support their development to best meet the needs of our customers and the business.

The Senior Process Engineering Manager sets the direction for their team in alignment with organizational direction, and inspires the team to the vision.  They collaborate with senior leaders across the EPP business line to identify and implement best practices for efficiency, accuracy, and consistency across proposal and project delivery activities.

Key Responsibilities:

• Manage a team of managers and professional employees, with ownership and accountability for the performance and results of the team
• Maintain ownership and accountability for the successful sale (achieving orders targets) and execution of projects (achieving revenue targets, passing performance tests), and for customer satisfaction 
• Develop Resource Managers to be effective and empathetic managers as future successors to the Senior Process Engineering Manager
• Develop a strong knowledgeable team Process Engineering experts who support our customers and our business, and demonstrate technical leadership in the market
• Manage workload and resource utilization within the team to deliver proposals and project deliverables on time
• Set direction for the team and inspire alignment to business objectives
• Continuously improve ways of working for the team
• Collaborate with the General Managers and Functional Leaders on broader initiatives to improve ways of working across bidding and execution activities
• Resolve customer and internal escalations on bids and projects to maintain schedule and quality, manage risks, and resolve issues through effective problem solving and decision making

Knowledge, Skills & Abilities:

• Organization and time management
• Demonstrated network within the organization and an understanding of our customers
• Effective written and oral communication skills in English for influence at the leadership and employee levels, internally and externally
• Ability to manage and develop a team that includes remote employees

Qualifications

Education & Experience:

Required:

• At least ten (10) years of experience, preferably process engineering specific in North America, with technical expertise in the field of water and wastewater treatment
• At least three (3) years of leadership experience, including demonstrated ability to connect people, set and communicate a vision, align and inspire a team towards an objective, train/coach/mentor others, make effective decisions with limited information under evolving conditions, understand and achieve business objectives, and collaborate beyond project deliverables.
• Bachelor’s Degree in an accredited Engineering field (advanced degrees considered)
• Professional Engineer’s License
• Fluency in English (both written and verbal)
• Ability to travel periodically within Canada and the US

Preferred:

Working Conditions

• Periodic travel within North America, with potential to travel beyond North America
• Office based work environment
• Responsible for a team of up to 30 employees
• Direct reports that include Resource Managers, and senior individual contributors
• Responsibility for a portfolio of proposals that represents up to $3B in proposals per year.  Individual projects of up to $200M in order value.
• Responsibility for a portfolio of projects that represents orders of up to $350M per year. 
• As the Process Engineers on their teams are responsible for the overall treatment solution for our customer, the risk level associated with the Senior Process Engineering Manager’s decisions is in the order of millions of dollars as an error could mean having to add or replace an entire unit operation to a flowsheet, or replace an entire set of membranes on an ultrafiltration system.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

• The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $140k - $160k CAD.

Artificial Intelligence (AI) Disclosure:

• We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

• This posting is for an existing vacancy.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.