Senior Account Manager (Enterprise Business Solutions)

Description

Our team and what we will accomplish together

You will be joining TELUS Enterprise Solutions, a high-performing team of consultative account leaders driving digital transformation across Canada's largest enterprises. Based in Toronto, we've delivered over $150M in digital transformation and cloud migration deals in the past 18 months, and we're expanding rapidly to serve new markets and deepen customer relationships.

Our team is collaborative, curious, and customer-obsessed. We believe the best solutions emerge from deep listening, strategic thinking, and genuine partnership with our clients. You will work alongside world-class solution architects, account strategists, and delivery leaders who are as invested in your success as they are in our customers' outcomes.

What you will do

• Lead enterprise business solutions sales initiatives for strategic accounts using TELUS's Premier Sales Organization (PSO) methodology
• Build and cultivate long-term executive relationships with C-suite decision-makers (CIOs, CFOs, CEOs, business unit leaders), uncovering strategic business challenges and translating complex technology into business outcomes
• Develop custom, business-outcome-focused executive proposals written in customer terminology and lead contract negotiations with procurement and executive teams to close multi-million-dollar deals
• Manage a dedicated corporate account portfolio through Salesforce, maintaining a healthy pipeline, forecasting accurately, and identifying expansion opportunities within existing accounts
• Partner with solution architects, product specialists, and delivery teams across TELUS Communications, TELUS Health, TELUS Agriculture and Consumer Goods, and TELUS Digital to coordinate complex deal cycles and ensure seamless handoffs from sales to delivery
• Provide actionable market intelligence and competitive insights to inform product strategy and go-to-market planning
• Embody TELUS's social purpose in all customer interactions and business practices.

Qualifications

What you bring

• Proven success managing complex, long-cycle enterprise technology or telecommunications sales with a track record of closing deals in the $500K+ range
• Consultative approach and executive presence – you ask strategic questions before presenting solutions, listen to clients' business challenges, and command respect in boardrooms with clarity and confidence
• Demonstrated ability to navigate multi-stakeholder buying processes, coordinate complex deal cycles involving solution architects, vendor partners, legal teams, procurement teams, and executive sponsors
• Working knowledge of digital transformation trends, cloud migration, and modern enterprise IT architectures (you don't need to be a technologist, but you understand how these technologies impact business operations and competitive advantage)
• Strong alignment with TELUS's social purpose, customer-first mindset, and commitment to our communities.

Great-to-haves

• Prior experience selling across multiple technology domains or demonstrated ability to quickly learn integrated solutions architecture
• Familiarity with enterprise verticals such as retail, financial services, or manufacturing
• Interest in vendor certifications (cloud platforms, security, networking).

What sets this role apart

• Work across TELUS's diverse portfolios – TELUS Communications, TELUS Agriculture, TELUS Digital, and TELUS Health – offering innovative solutions that span multiple industries and technologies
• Focus on customer-centric problem solving by understanding and addressing unique customer challenges and leveraging TELUS's comprehensive suite of digital and health solutions
• Be part of a company committed to driving positive change with ambitious social purpose goals that address pressing societal challenges and create meaningful community impact
• Professional development support including 3-level Sales Academy certification (Foundational, Practitioner, Mastery), leading vendor certifications, and executive leadership coaching
• Hybrid flexibility supporting in-office and remote work preferences – your time is managed for impact and client engagement, not presence
  Comprehensive total rewards including competitive base salary, performance-based compensation, flexible benefits plan, Defined Contribution Pension, optional
• Employee Stock Purchase Plan, and health and wellness programs
• Proven pathway to account director, regional leadership, and executive roles – your success is celebrated and invested in.

If you're driven by targets, passionate about growth, and eager to make an impact, we'd love to hear from you.