Medical Office Assistant

Description

Location: 600 De Maisonneuve Boulevard West, Montreal H3A 3J2 (100% on-site)
Status: Permanent, full-time (37.5 hours/week)
Schedule: Monday to Friday, 7:30 AM to 5:00 PM (according to operational needs)

Be part of an innovative team using cutting-edge technology!

Join our team

The clinic team members are dynamic, passionate, and always ready to offer the best client experience. They truly enjoy interacting with patients.

Here’s the impact you’ll have and what we’ll achieve together : The Medical Office Assistant will be responsible for performing various administrative tasks, delivering exceptional customer service to high-profile executive patients, and working collaboratively with the team to meet department goals.

Your responsibilities will include:

• Handling requests from assigned physicians
• Answering patient phone calls
• Sorting messages for doctors or nurses
• Contacting external medical clinics to schedule follow-up appointments for patients
• Occasionally following up on missing test results
• Performing other related administrative tasks

Qualifications

You have:

• High school diploma completed
• Minimum one year of customer service experience required
• Spoken and written bilingualism (English and French) is essential
• Basic knowledge of MS Office (Outlook, Excel, Word)
• Attention to detail and accuracy
• Knowledge of medical terminology (an asset)

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.