Design Centre Consultant - Fixed-term Contract

Job Title : Design Centre Consultant, 14-Month Fixed-Term Contract

Reports to: Design Centre Manager

Salary Range: $55,000 - $60,000

Location: 38 Colonnade Road North, Nepean

Vacancy Status: This is an active job opening. Tartan Homes is actively hiring for this position.

About Us

Tartan is an Ottawa new home builder that has been building in communities across Canada’s capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high quality finishes, standard finished basements and more, it’s no wonder Tartan Homes are in a class all their own!

As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About the Role

The Design Consultant plays a key role in supporting purchasers throughout the home customization process. This position is responsible for guiding clients through design and colour selections, accurately capturing their preferences, and ensuring clear communication between purchasers, the Construction Department, and trades. The Consultant combines strong customer service with organizational excellence and attention to detail to create a seamless and positive purchaser experience.

This is a full-time, temporary position for the period of 14 months. Standard hours of work are Monday to Friday, from 8:00 a.m. to 4:00 p.m.

Key Responsibilities

• Conduct scheduled consultations with purchasers to identify their goals, preferences, and requirements during each stage of the design and colour selection process.
• Respond to purchaser inquiries promptly and professionally via email and telephone.
• Prepare and submit clear, accurate pricing requests to the Construction Department to ensure purchaser requests are fully understood and executed.
• Guide purchasers through the completion of interior colour and design selections, ensuring all paperwork is accurate, submitted on time, and tracked in accordance with company procedures.
• Coordinate with trades to ensure all required documentation is accurate and submitted for ordering.
• Collaborate with the Design Centre Manager to resolve issues, seek guidance, and review documentation.
• Work collaboratively with Design Centre colleagues to foster a professional, supportive, and team-oriented environment.
• Attend home site tours and sales training sessions as required.
• Assist with related duties as assigned, which may include preparing spec home files, supporting model home documentation, creating feature sheets for Sales, and contributing to the product library.

Education & Experience Requirements

• A college diploma or certificate program in interior design, interior decorating, or architectural design is preferred.
• One to two years of customer service and/or sales experience is required.
• Previous experience in interior decorating and/or design, or home building is an asset.
• Experience with a residential builder is considered an asset.
• Strong organizational skills with keen attention to detail, and the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to learn quickly, adapt to changing priorities, take direction, and work effectively as part of a team.
• Strong interpersonal and communication skills, both written and oral, with a customer-first approach.
• Proficiency in data entry and Microsoft Office Suite.
• Ability to research and source information as needed.
• Knowledge of reading blueprints is required.
• Bilingualism is considered an asset.

Physical/Sensory Effort and Work Environment

• Providing service to multiple departments and individuals while working under simultaneous deadlines.
• Sitting or standing at a workstation for extended periods.
• Manual dexterity is required.
• Fast-paced, busy work environment.

Accommodation Requests 

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [email protected] with your request.

Salary Range

The salary range shown reflects expected total annual compensation, including base pay, bonuses, and commissions.

Thank You for Considering Tartan Homes

Thank you for your interest in joining Tartan Homes. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Tartan Homes and are not eligible for compensation. AI may be used to screen and assess candidates.