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Epharmacy Product Manager
Key Details
- full time Jobs
- $80,000 - $128,000 per year
- 5+ years experience
Top Skills Required
Description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Sun Life is seeking anePharmacy Product Managerto join our innovative Health Products & Platforms team. Reporting to the Product Director for ePharmacy, this role is at the forefront of Sun Life’s mission to improve healthcare accessibility. As a key contributor, you will beresponsible for the core ePharmacy web and mobile application and will identify and driveforwardproduct updates that improve the user experience.You will also own targets related to product adoption and conversion, sharingupdatesandlearnings with thebroader ePharmacy team. While very product focused, this role also has an element of strategy whichinvolvesidentifying and driving forward ways togrowthe ePharmacy value-propositiontobringnewePharmacycapabilities to market thatalign with Sun Life’s business objectives and core capabilities.
What will you do?
TheProduct Manager, ePharmacywill be responsible forthe success of thepharmacy growth mandate, in-app product experience and evolution of the core ePharmacy offering, including:
Product Management
Defineand maintain a product roadmapand backlogthat supports core ePharmacy
Work closely with the Pillway product team(our ePharmacy partner)to deliver on the roadmap, including overseeinguser research,journey design, and UXdesign
Collaborate with SunLife mobile and web teams to support ePharmacy integration withintheoverall Sun Life ecosystem
Lead UAT efforts toensure deliveryof a quality user experience
Communicate release schedules and upcoming changes to key stakeholders, supporting change management processes when required
Support security and privacy reviews as part of the product development process
Product Innovation& Reporting
Own bottom-of-funnel conversion targets, reporting on key metrics such as registrations, transferred scripts, active users, etc.
Become thesubject matter expert fortheePharmacyuser experience, identifying and driving forwardupdatesthat improve the core user experienceand align with growth targets
Work closely with Pillway’s marketing team to build, track and report on retargeting journeys & related marketing campaigns
Track and report on customer satisfaction metrics andincorporate user feedback into the backlog
Support target setting and forecasting for ePharmacy as it relates to KPIs and OKRs
Pharmacy Evolution
Identify and drive forwardinitiativesto expand on the currentofferings provided by the Pharmacy, working closely with Pillway and internal Sun Life stakeholders
Track and report on success of these key initiatives in terms of ePharmacy user engagement, conversions, etc.
What do you need to succeed?
In depth understanding of product management principles and best practices
Technical background with experience in app or software development
Strong understanding of the Pharmacy industry andability to synthesizemarket opportunities for Sun Life Health
Proven ability to translate strategy into execution and manage initiatives effectively and efficiently
Excellent leadership skills and track record for collaborating with other teams and stakeholders
Strength reportingon a wide range of data while providing recommendations/insights that drive business improvements
Education and Experience
University-level education
Healthindustrywork experience of5+ years, preferably in the pharmacy space
Experience in product management,developing user-facing applications
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
80,000/80 000 - 128,000/128 000Job Category:
Business Analysis - ProcessPosting End Date:
14/06/2026Job Details
- Job Type
- full time
- Salary Range
- $80,000 - $128,000
- Experience
- 5+ years