Respite Support Staff

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:  

Respite Support Staff provide care and support to children, youth, and adults with intellectual disabilities. This role promotes inclusion, well-being, and safety through person-centered supports and daily activities.

Client Services:

• Responsible to ensure that needs of program participants are met i.e. physically, emotionally, medically, and behaviorally. 

• Responsible for dispensing medication and ensuring that all medication charting is completed in compliance with established agency policies.

• Responsible to deliver program planning including a variety of structured leisure activities, and skill building opportunities as per established goals which are appropriate to age, skill level and interests; provide leadership in executing the program plan.

• Participate in the provision of the Case Management duties for program participants.

• Advocate on behalf of the program participants to promote health and well-being.
• Provide personal care to participants as required.
•  Provide intervention for any behavioural challenges.
• Liaise with parents, caregivers, volunteers, and community supports/partners as required. 
• Responsible for the transportation of participants in program vehicles.

 Communication/Administration:

• Assist the Respite Program Supervisor in the development of protocols, profiles and procedures specific to individual participants; maintenance and updating of participant records and other program documentation.
• Ensure proper recording in the daily log, shift change book, incident reports, restraint forms, etc.
• Report any identified needs to team members, Respite Program Supervisor/Director and/or On –Call designate and parent/usual caregiver.

Perform other position related duties as required.

Working Conditions:

• This is a temporary full-time position based on 35 hours per week.
• Flexibility in scheduling is required to meet program requirements; schedule may include days, afternoons, and weekends and will include a ½ hour paid meal break.
• The Supervisor will set the hours of work and work schedule.
• Some travel is associated with this position.
• Must be able to lift/move up to 50 lbs.
• Frequent lifting, twisting, bending, crouching, reaching, pushing and pulling.
• Walking and standing for long periods.
• Some kneeling, running may be required.

Normal hours of work: Days/afternoons and weekend shifts as scheduled.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications and Certifications:

• Diploma in Developmental Service Worker, Child & Youth Worker, or related field.

• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements:

• Minimum of one (1) year of prior work experience in a social services setting providing direct care to children, youth and adults who have intellectual disabilities; dealing with crises.
• Current Non-Violent Crisis Intervention Certification.
• Current First Aid & CPR Certification.

Skills and Capabilities:

• Treat the property of The Salvation Army with due care and caution.
• Ability to maintain a high level of confidentiality and exercise good judgement.

• Ability to work independently and participate as an active and responsible team member in a cooperative team environment.

• Participate in mandatory orientation training, on-going professional development and training.
• Must be able to lift/move 50lbs unassisted.

• Participate in regular supervision and performance appraisal process.

• Ensure that all certifications are maintained as required.

• Represent the organization in a positive, professional and engaging manner.

• Must comply with all Salvation Army policies, procedures and associated legislation.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Self-motivated/disciplined.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal skills, integrity, and adaptability.
• Attention to detail, problem solving and analytical skills.

• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.

• Proficiency in all Microsoft Office products is required - i.e. Word, Excel, Publisher, PowerPoint; Email and Internet etc.
• Fluent French verbal and written communication skills are an asset.
• Valid Ontario Class “G” or “G2” Driver’s License is required, current original copy of driver’s abstract, which is satisfactory to The Salvation Army, in its sole discretion, is also required.  
• Provide an original copy of a Background Check with vulnerable sector screening including a broad record check that is satisfactory to The Salvation Army, in its sole discretion, is required. 
• May require screening through The Salvation Army Abuse Registry.

• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Normal location of work:  1340 Dundas Street, London ON N5W 3B6

Compensation:

The target hiring range for this position is $23.10 to $28.88 with a maximum of $34.65.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.