Housekeeper

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:   

The Housekeeper is responsible for the general cleanliness and upkeep of Sarah’s Place and/or grounds. They are responsible for daily housekeeping operations by maintaining cleanliness of all offices, common areas, and residential floors; completing of laundry and dish duties as required. 

Accountabilities:

General Cleaning & Sanitization: 

• Regularly clean floors in all assigned areas, ensuring they are free of dust, debris, and stains. 

• Dust furniture, surfaces, fixtures, and equipment, and polish them when necessary to maintain a neat appearance. 

• Clean windows, mirrors, and glass surfaces, ensuring they are spotless and streak-free. 

• Clean and sanitize toilets, sinks, and other fixtures; restock supplies like soap, paper towels, and toilet paper. 

• Disinfect frequently touched surfaces such as door handles, light switches, and countertops to maintain hygiene standards. 

• Empty trash bins, replace liners, and ensure proper disposal of waste, including recyclables. 

• Ensure residents’ rooms are cleaned when vacated including changing linens and doing laundry. 

• Ensure fridge and stove in common area are cleaned weekly and wash dishes as needed. 

Maintenance and Organization: 

• Report or perform minor repairs such as changing light bulbs, tightening loose screws, etc. 

• Monitor cleaning supplies and request restocking as needed to avoid shortages. 

• Properly maintain and store cleaning equipment and report any malfunctions. 

• Checks doors and windows to ensure building and resident security; secures the facility as needed. 

Other Related Tasks: 

• Perform deep cleaning tasks as scheduled or requested, such as carpet shampooing, waxing floors, or washing walls. 

• Assist with setting up and cleaning after events, including arranging furniture and equipment as needed. 

• Ensure the general upkeep of external property such as sweeping walkways, cleaning entrances, or maintaining outdoor trash receptacles as well as keeping sidewalks and entrances clear of snow and ice, including salting. 

CRITICAL RELATIONSHIP MANAGEMENT

GovernanceBoards and Councils: None

Internal:

• Leadership Team, Staff, Volunteers

External:

• Clients, Visitors

MANAGERIAL/Technical Leadership RESPONSIBILITY:  

• Reports directly to: Sarah’s Place supervisor

• This position has no direct reports.

FINANCIAL AND MATERIALS MANAGEMENT: 

• Accountable for minor materials management, maintenance, effective usage of supplies and equipment

WORKING CONDITIONS: 

• The incumbent’s work environment is typically in the entire facility and property designated.

• Schedule may vary according to operational requirements; flexibility is required; may include afternoon and evening shifts. 

• Infrequent lifting may be required up to 50 lbs.

• Must be able to stand and/or walk for long periods of time

• Moderate to high attention when handling hazardous chemicals and using non-motorized/general cleaning equipment. 

• Operating industrial cleaning equipment and tools, mopping/sweeping,bending/twisting/lifting, occasional ladder work and fine motor skills. 

• Exposed to weather as work is done indoors and outdoors in all seasons. 

• Climbing and working from ladders at heights of up to 15 feet. 

• Handles garbage and cleans up human waste and biohazard substances. 

• Exposure to odours, toxic chemicals, electrical hazards, and infectious diseases. 

• May deal with aggressive people and may experience verbal, and less likely, physical attacks. 

• Risk of needle pricks, back injuries, and repetitive strain injuries

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

education and experience Qualifications:

Education, Qualifications and Certifications: 

• The successful job applicant will have completed High School. 

Alternative combinations of education and experience may be considered. 

Experience and Skilled Knowledge Requirements 

• One year of related work experience is preferred.

Skills and Capabilities:

• Adhere to standards that are consistent with the values & philosophy of The Salvation Army 

• As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to Management. 

• Participate in regular direct supervision with immediate supervisor and comply by attending to noted areas needing improvement to ensure maximum job performance. Participate in yearly formal evaluation. 

• Represent the organization in a positive, professional, and engaging manner. 

• Be punctual and work all hours scheduled, advising immediate supervisor anytime this is not possible. 

• Participate in staff development as required. 

• Work as an effective member of the Sarah’s Place team, whether staff members or volunteers. 

• Must be able to stand and/or walk for long periods of time. 

• Able to lift, push, and pull various items such as custodial equipment, furniture, and other items, up to 50 lbs. 

• Able to climb, and work from, ladders at heights of up to 15 feet. 

• Attention to detail, problem solving, and analytical skills. 

• Self-directed and able to take initiative. 

• Able to communicate and work well with people. 

• Must comply with all Salvation Army policies, procedures, and associated legislation. 

• Valid Criminal Record Check. 

• Provide an original copy of a Background Check screening that is satisfactory to The Salvation Army, in its sole discretion, isrequired. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.

• Valid WHMIS a requirement. 

• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. 

Compensation:

The target hiring range for this position is $16.00 to $18.08 with a maximum of $21.69.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.