Facilities Maintenance Technician

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:  

The Facilities Maintenance Technician provides technical and operational support for the organization’s multiple facilities and property assets.  Reporting to the Facilities Manager, the position assists with assessing facility and property needs, identifying specialized repair and improvement requirements, supporting preventative maintenance initiatives, and assisting with facility projects, renovations, and upgrades.

The position performs work within the scope of its skills, training, and experience and assists the Facilities Manager in determining when external trades, contractors, consultants, or other specialized expertise are required.  The role supports the planning, coordination, and monitoring of larger repairs, renovations, facility improvements, and property-related projects, while ensuring work is completed safely, efficiently, and in accordance with organizational requirements.

The Facilities Maintenance Technician works across multiple facilities and provides a flexible, hands-on resource for specialized facility needs that fall outside routine building maintenance responsibilities.  The position keeps the Facilities Manager informed of facility conditions, project requirements, risks, deficiencies, and recommended solutions.

Accountabilities:

Facility and Property Work

· Complete facility, property, and project-related work that falls outside routine building maintenance responsibilities and is appropriate to the position’s skills, training, and experience.

· Perform installations, facility modifications, renovation-related work, troubleshooting, property improvements, and other non-routine tasks that support the effective operation and improvement of organizational facilities in consultation with Facilities Manager and contractors.

· In conjunction with the Facilities Manager, assess building conditions, property assets, fixtures, equipment, and facility components to identify repair, replacement, improvement, or modification requirements.

· Troubleshoot unusual or recurring facility issues and identify potential solutions within the scope of the position.

· Perform non-routine, hands-on work associated with facility improvements and projects, including appropriate carpentry, drywall, painting, flooring, fixture installation, hardware installation, and other project-related activities.

· Identify potential issues before they develop into larger operational, safety, or property concerns.

· Where applicable, provide recommendations to the Facilities Manager regarding current facility conditions, specialized work requirements, repair priorities, and longer-term solutions. Recommendations should identify any immediate safety or operational concerns, outline required repairs or specialized services, prioritize work based on urgency and impact, and suggest preventative or long-term solutions to improve facility reliability, safety, and overall condition.

· Perform preparation, demolition, installation, finishing, and related project work within the scope of the position.

· Support larger renovation and capital projects through site preparation, access coordination, material handling, contractor support, and project follow-up as directed by the Facilities Manager

· Support the monitoring of project progress as directed and identify deficiencies, changes, or concerns requiring the attention of the Facilities Manager.

· All other related duties as assigned.

Preventative Maintenance and Building Systems

· Support the Facilities Manager with preventative maintenance initiatives for building systems, equipment, and property assets.

· Assist with scheduled inspections, testing, servicing, and follow-up activities associated with facility systems when needed

· Assist Facilities Manager with the management of maintenance work orders utilizing the current Maintenance Work Order system

· May support the Facilities Coordinator and Facilities Manager with the inspection, testing, and maintenance of life-safety systems and other specialized building systems, as appropriate to the position’s training and competency.

· May assist with government and contract inspections related to fire systems, elevators, boiler, building inspections, security system, etc., as needed and directed by the Facilities Manager.

· Identify deficiencies in building systems and assist the Facilities Manager in determining appropriate next steps to ensure safety across all sites

· Provide access and site support for specialized inspections, testing, servicing, and certification activities.

· Maintain appropriate records related to inspections, testing, preventative maintenance, and servicing.

· Assist with identifying opportunities to improve the reliability, functionality, and longevity of facility assets, ensuring that all work is performed in accordance with applicable OH&S requirements, organizational policies, procedures and safe work practices.

· All other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Internal: Facilities Manager, Facilities Coordinator, Department Managers, Maintenance team, staff and other facility users

External: May liaise with contractors and vendors as needed

MANAGERIAL RESPONSIBILITY:

· This position reports directly to the Facilities Manager.

· This position has no direct reports

FINANCIAL AND MATERIALS MANAGEMENT:

· Considerable material responsibility for related equipment, tools, and materials.

· Uses or maintains organization assets in accordance with established guidelines.

· Does not process any financial transactions with no budget responsibilities.

· May be authorised to use store Credit Card for the procurement of materials related to the repairs of The Edmonton Centre of Hope properties.

WORKING CONDITIONS:

· Working environment is typically throughout the buildings and external grounds.

· The incumbent may work under the following conditions: machinery noise, confined spaces, varying temperatures (heat/cold), and unsanitary conditions.

· The incumbent will require lifting supplies, boxes, pails, etc., of 30 lbs with no assistance from other or more with assistance by using proper procedures and following safety measures.

· The incumbent must be willing to travel between Edmonton Centre of Hope sites.

· The incumbent must be willing to work on scheduled on call duties.

· Working environment is generally in the residential building in fast-paced conditions. The job requires lifting, twisting, and bending, and will require sitting and standing for long periods of time.

· Occasional travel within the city (e.g., to purchase materials as directed) and to other Edmonton Centre of Hope facilities as needed.  Some overtime may be associated with this position.

· Shift work may be required. The incumbent may be required to work on call 24/7 or as scheduled.

· The incumbent’s work environment is typically at work sites within residential settings, and may require working under the following disagreeable conditions and will need to follow or use universal precautions:

• Dealing with angry and abusive people, verbal abuse

• Exposure to bodily fluids, bodily waste, and infectious diseases

• Exposure to drugs, alcohol, and solvents
• Physical attacks by others
• Exposure to toxic chemicals

• Sharp objects (i.e., needle sticks, knives, and weapons)
• Other dangerous situations
• Immunization for Hepatitis B and vaccination against Tuberculosis

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education and Experience Qualifications:

Education, Qualifications and Certifications:

· High school diploma or equivalent required

· Technical training, certification, apprenticeship, or post-secondary education in building maintenance, construction, facilities, building systems or a related field is considered an asset

· An alternative combination of education and experience may be considered

· Clear Criminal Record Check with Vulnerable Sector Check required

· Valid driver’s license and clean driver’s abstract required

Experience and Skilled Knowledge Requirements

· A minimum of 3 years of related experience in facilities, construction, building maintenance, property services, renovations, or a related skilled environment

· Demonstrated experience in specialized facility work and projects is an asset

· Strong practical knowledge of building systems, construction methods, materials, tools, equipment, and general building practices, with the ability to troubleshoot and resolve non-routine facility issues.

· Knowledge of carpentry, drywall, painting, flooring, fixtures, hardware, basic plumbing, basic electrical, and other general building practices sufficient to perform specialized work safely and effectively.

· Ability to interpret basic plans, drawings, specifications, manuals and technical information

· Knowledge of workplace health and safety requirements and safe work practices

· Respect and understanding of The Salvation Army – its mission, culture, and values

Skills and Capabilities:

· Strong practical knowledge of building components, construction methods, materials, tools and facility systems

· Demonstrated ability to perform specialized hands-on work safely and effectively.

· Demonstrated ability to assess facility conditions, troubleshoot problems and identify practical solutions

· Strong troubleshooting, problem-solving and analytical skills.

· Strong organizational and time-management skills.

· Ability to manage multiple priorities across different facilities

· Ability to work independently while maintaining regular communication with the Facilities Manager.

· Strong communication and interpersonal skills

· Sound judgement regarding safety, scope of work and when specialized expertise is required

· Demonstrated commitment to workplace safety and compliance

· Reliability and punctuality are essential

This is a Full-Time position.

Weekly scheduled horus:40

Compensation:

The target hiring range for this position is $52,811.20 to $65,998.40 with a maximum of $79,206.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.