Aging in Place Coordinator

RESPONSIBILITIES

Responsibilities for this position include but are not limited to:

Clinical Support

• Establish a supportive, respectful relationship with elderly clients/ tenants

• Facilitate access, referor integrate clients/ tenants to onsite supports, community supports or other community services for at risk seniors 

• Support elderly clients/ tenants in general domains of life: basic needs, physical and mental health, housing, financial, social, spiritual, legal, educational and vocational

• Provide crisis intervention, supportive counselling and mediation when necessary

• Develop appropriate timely response mechanisms to address support needs and follow up to ensure service standards are met

• Plan develop and implement groups, programs, special events and services tailored to elderly clients

• Adapt group delivery to meet clients at varying stages of readiness and participation

• Participate in team meetings and case consultations as required

• Maintain open communication with the multidisciplinary team, share knowledge and advocate to ensureelderly clients' needs are met

• Maintain confidentiality, professional boundaries and provide service in accordance with applicable laws, regulations and agency policies

• Provide referrals and collaborate with internal teams and external providers

Housing Support

• Support the facilitation of access to affordable housing opportunities for seniors with behavioural addictions, substance use health and mental health challenges

• Provide clinical assessment of age-related housing needs and determine preliminary suitability for housing

• Support the Housing Coordinator in eviction prevention and actions with the Landlord and Tenant Board 

• Cooperate with the maintenance team with respect to maintenance issues as they affect tenants’ occupancy of their housing

• Accompany maintenance team on property inspections and assistsenior tenants with the necessary follow up

• Cooperate with finance and administrative staff to ensure accurate processing and documentation of applications, tenancies and rents.

Documentation and Reporting

• Maintainaccurate, timely, confidentialand ethical clinical records for each client in Salus’ client management software (EMHware)in accordance withagency policies and regulatory requirements

• Participate in program evaluationand reporting on outcomes for client

Training and Development

• Stay informed of the latest research and best practices in the fields of gerontology, mental health and substance use health

• Share knowledge on aging-in-place with colleaguesand members of the multidisciplinary team

• Participate in regular supervision and ongoing professional development activities

QUALIFICATIONS

• Bachelor’s degree in Social Work,Gerontology or a related disciplines

• A minimum of three (3) years of experience working withseniors experiencingmental health, substance use health or behavioural addictions

• A minimum of one (1) year of experience in supportive housing, or community mental health supports related to seniors is required

• Valid drivers license and access to a reliable vehicle

KNOWLEDGE

• Knowledge of computer software applications such as Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, andclient management softwaresuch as EMHware).

• Knowledge of mental health, substance use health and treatment modalities.

• Ability to interpret and apply residential tenancy legislation

• Knowledge of community resources for individuals living with mental health, substance use health and homelessness including those specific to senior population

• Knowledge of group dynamics theory and practice.

• Training in CPR, NVCI ASIST, Psychiatric Rehabilitation, Concurrent Disorders, ASL and LSQ are assets

• Knowledge of suicide prevention and intervention

SKILLS

• Excellent communication, documentation, and interpersonal skills.

• Excellent ability to build rapport with marginalized individuals.

• Strong problem-solving skills.

• Strong organizing and time management skills.

• Ability to promote agency values.

• Ability to de-escalate and resolve conflict or crises.

• Ability to take initiative and prioritize tasks.

• Healthy personal and professional boundaries.

• Ability to work independently.

• Ability to work effectively with clientsand multidisciplinary teams