Project Manager

Who We’re Looking For

We’re looking for an experienced Project Manager who thrives in a fast-paced, complex technology environment and can successfully lead large-scale, cross-functional initiatives from inception through implementation and closure.

You bring strong project leadership, financial management and stakeholder engagement skills, along with experience delivering complex Wireless, Wireline, IT, application development and network technology projects.

Reporting to the PMO Manager, Core Program Management Office, you will be accountable for delivering projects and programmes within scope, on schedule and on budget, while meeting expected quality standards and established PMO methodologies.

You are a strategic thinker and collaborative leader who can bring together Business, Technology, Network, IT, vendors and senior leadership to drive successful outcomes.

What You’ll Do

• Lead the successful delivery of large, complex and cross-functional technology projects and programmes, ensuring scope, schedule, budget and quality objectives are achieved.
• Manage the full project lifecycle, including initiation, planning, execution, implementation, monitoring, control and closure.
• Lead projects involving new services, platform implementations, capacity enhancements, software and hardware upgrades, network optimisation, redundancy enhancements and Network Function Virtualisation (NFV) deployments.
• Define and govern project scope, objectives, deliverables, dependencies, milestones and in-service targets.
• Develop detailed project plans to track tasks, dependencies, deliverables, costs and overall progress.
• Manage project financial forecasting, cost estimates, budgets and controls to ensure financial objectives are achieved.
• Identify, monitor and mitigate risks, issues and dependencies while maintaining overall business and operational readiness.
• Build strong relationships with project sponsors, Business, IT, Network, Development, Quality Assurance and other key stakeholders.
• Partner with Marketing, Communications and Call Centre teams to support channel readiness and successful product and service launches.
• Manage third-party vendors to ensure contracted products and services meet agreed requirements, quality standards and timelines.
• Coordinate with release and implementation teams to support successful deployment of network, platform and application changes into production.
• Establish clear expectations and accountability across project teams and delivery partners.
• Create and maintain comprehensive project documentation, including Project Charters, Project Plans, Risk Management Plans, Issue and Action Logs and status reports.
• Lead regular project status meetings and Steering Committee meetings, providing clear updates to sponsors, project teams and senior leadership.
• Communicate project scope, schedules, financials, risks and progress effectively to senior and C-level leadership.
• Foster a collaborative, solutions-focused environment that encourages teamwork, innovation and delivery excellence.

What You Bring

• A post-secondary degree in Computer Science, Business, Engineering or a related technical discipline.
• 7–12 years of project management experience delivering large and complex initiatives, preferably within the telecommunications industry.
• PMP certification is required.
• ITIL/ITSM certification is considered an asset.
• Certified ScrumMaster (CSM) certification is considered an asset.
• Strong understanding of the Software Development Life Cycle (SDLC).
• Experience delivering advanced technology initiatives involving areas such as:
  • Voice and IMS
  • Advanced Services
  • Data and IP Networks
  • Security requirements
  • Network Function Virtualisation (NFV)
  • Cloud Computing
  • Unified Communications
• Advanced proficiency with Microsoft Office, SharePoint and BI tools, with strong working knowledge of Microsoft Project and JIRA.
• Strong experience in project financial forecasting, budgeting and cost management.
• Excellent stakeholder management, negotiation and influencing capabilities.
• Strong written and verbal communication skills, with the ability to communicate highly complex project information clearly.
• Confidence presenting scope, cost, schedule, risks and delivery status to senior and C-level executives.
• Strong leadership, organisational, analytical and problem-solving abilities.
• Demonstrated troubleshooting and conflict-resolution skills.
• A strategic mindset with the ability to make sound decisions and develop innovative solutions in a rapidly changing environment.