Relationship Manager , Business Markets

What is the opportunity?hat is the opportunity?

You willprovide businessandfinancial advice and managea portfolio of high valuesmall businessclientswho needyour help as they start, manage andgrow their enterprises. You areRBC’sambassadortothelocal business market. Applying your mindset for external marketing and client acquisition, you will develop new businessfor RBC anddeepen client relationships.PartneringwithotherRBCadvisors andspecialists, you will contribute tocreating anexperiencethat clients appreciate and value.

What will you do?

• Acquire,growanddeepen client relationships through delivery of value-added,tailoredfinancial advice to meettheirneeds

• Proactivelycontact clients, gather insights through client discovery,understand their needs andchanging circumstancesand ongoing satisfaction with all of RBC

• Planandprioritize client and market activities,findopportunitiesandmake introductions to RBC partners to fulfillclients’ business and personal financial needsto win as One RBC

• Managerisk and exercise due diligence in all banking procedures and developappropriate actionplans in response to concerns/risks

• Champion digital enablementand bean advocate of RBC mobileand onlineapplications,enable our clients to engage with RBC through the channel of choice

• Be on your client’s path,visityourclients on-site to gain a thoroughunderstanding oftheirbusinessobjectivesand operations, aspermitted

What do you need to succeed?

Must-have

• Business developmentandclient acquisition andprospecting skills,including building andleveragingvaluableCentresofInfluence within the local business community 

• Proventrack recordin exceptional client relationship management

• Excellent communication, timemanagementand organizational skills 

• English : Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Credit skillsand knowledge, includingan understanding ofriskassessments,financial analyses, credit structuring/solutions,anddeal presentations

• Completion ofthe Associate Account Manager training program,orhavepreviousexperience as a small business owner,orinsimilarfield

• Good knowledge of a broad array of business and personalfinancial products and services

What’sin it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a differenceinour communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits 

• Opportunity to collaborate with other business segments within the bank

• Competitive compensation

• Opportunity to build close relationships,do challenging work, and work towards personal and professional growth

• Flexible work/life balance

• Ability to makea difference and havea lasting impact on your clients’business and personal life