Administrative Assistant

** Flexible travel sometimes required within the region to attend meetings.

** Working remotely 90% from home and 10% in branch 

What is the opportunity?

Support the VP in the day-to-day operations of the market by performing administrative tasks, including organizing andmanaging:correspondence, diary,reportsand market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive theclientexperience and business goals.

Whatwillyoudo?

• Adhereto Customer Service Standard

• You contribute to overall Retail performance within a geographic market by supporting your RVP achieve productivity, business growth goals including new client acquisition and enhancing our ability toacquireand deepen clientrelationships

• Youare responsible formanaging the day-to-day operation of the marketofficeorganizing schedules and correspondence and ensuring operational effectiveness. 

• You Coordinate and administer all market requirements andmaintainappropriate recordsin managing the department including preparing and verifying expense claims and invoices, monthly audit reconciliation of travel and other expenses, supplies, telecommunications,equipmentand premisesrequirements

• You are the face of RBC in the Market office, greeting clients and partners, responding to generalinquiriesand directing incoming communications asrequired

• Manage andmaintaincalendars, coordinate meetings,conferencesand travel arrangements for the RVP. 

• Build agendas, coordinate speakers, manage/host Webex meetings, record meeting minutes and follows up on all meeting takeaways/next steps on behalf of theRVP

• Coordinate Event Planning,i.e.Offsite sessions, communication sessions, Town Halls & Coffeechats

• Act as the RVPs delegate for email and voicemail during absences, handling andforwardingissues,prioritizing forRVP’s action upon return. 

• Research and respond to routine inquiries and requests.

• Prepare material needed for daily schedules and meetingbookings

• Develop communications, meeting / conference materials, forms, documents, presentations, spreadsheets, and other record-keeping databases. 

• Coordinates and administers all requirements andmaintainsappropriate recordsin managing the department including preparing and verifying expense claims and invoices, monthly audit reconciliation of travel and other expenses, supplies, telecommunications,equipmentand premisesrequirements

What do you need to succeed?

Must-have

• Threeyearsof relevantexperience

• Proficient in software such as Outlook, Word, Power Point, and Excel.

• Fluencyinwrittencommunication.

• Take initiative and beautonomous

• Knowshow to set priorities.

• Rigorprofessionalism

• Be aplayer, teamplayer

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

What’sin it for you?

We’redelivering our best, progressive thinking for continued growth, and working together to deliver trusted advice that will help clients thrive and communities prosper. We care about each other, and are committed to reaching our potential, helping communities thrive and helping everyone succeed.

• A total rewards package including bonuses and flexible benefits, competitive compensation,commissionsand stock whereapplicable

• Management supported development through coaching and managementopportunities

• Ability to make a positive contribution and lastingimpact

• Dynamic and successful team focused on progression andcollaboration

• Financial strength and reputable brand to support yourgoals