Curriculum Developer

JOB SUMMARY

The mandate of the Safety, Compliance, Training and Development Service is to provide training and development, safety and compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public. 

Under the direction of the Program Manager, Training & Development, you are responsible for serving as the curriculum development specialist for Transit Training and Development, designing and developing curricula for all transit training and orientation programs for the Training and Development Unit. You: conduct comprehensive Training and Development needs assessments; develop departmental campaigns such as Safe Winter Driving and Double Decker Familiarization; develop and maintain lessons, handouts, workbooks, and multimedia presentations; evaluate training standards and procedures; consult with internal and external clients and stakeholders, such as the Corporate Claims Department, City Clerk and Solicitor Department, Diversity and Inclusion Branch, other transit properties; and participate on various work-related committees.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma or university degree in Education, Organizational Development or other closely related academic field including course work in Curriculum Design and Adult Learning Theory. 

Minimum of 5 years of progressively responsible experience in the field of adult education in a transit or operational environment. Experience should include 3 years as a relief or full time training instructor.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of Departmental/Branch/Division mandate, programs, policies and guidelines
• Knowledge of Training and Development programs/procedures for conventional transit, Para Transpo, maintenance personnel and rail operators
• Knowledge of the operation of transit vehicles and related equipment
• Knowledge of the issues/theories/practices/principles involved in the provision of training
• Knowledge of principles of adult learning and various learning styles 
• Knowledge of curriculum development methods and processes, including developing/conducting training needs assessments and program evaluations 
• Thorough knowledge of the MTO Highway Traffic Act and Regulations
• Thorough knowledge of MTO Driver Certification Program, Defensive Driving and MTO Air Brake Endorsement Course 
• Knowledge of Commercial Vehicle Operators Registration
• Expertise in developing learning solutions using emerging instructional technologies, including equipment to develop multimedia presentations
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Proven ability to work independently, with minimum supervision and collaboratively with all staff as part of a team 
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Able to evaluate business and operational activities to assess training needs
• Able to write and revise training program manuals
• Able to develop new training curricula
• Able to recognize and analyze needs and challenges
• Able to identify and assess problems and to use analytic and problem solving skills to seek resolution in an effective and timely manner
• Able to work collaboratively and to bring conflicting points of view to consensus
• Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/internet 
• Proven ability to establish and maintain effective working relationships with management, peers, trainers, trainees, and union officials
• Possess excellent interpersonal, communication and writing skills 
• Possess presentation skills to present information to internal/external audiences
• Possess emotional intelligence
• Thorough and attentive to detail
• Innovative and able to demonstrate a results-oriented approach to problem solving
• Able to demonstrate sound judgment
• Possess initiative, maturity, patience, integrity
• Flexible and adaptable to deal with shifting priorities
• Possess a work record of good attendance and job performance