Accountant, AR

What You'll Do:

• Analyze daily, monthly, and quarterly accounting data to ensure completeness, accuracy, and compliance with company policies and accounting standards
• Review, triage, and process adjustments and write-off requests in a timely manner
• Apply professional judgment to ensure work is completed accurately, efficiently, and in accordance with established standards
• Escalate issues and collaborate with cross-functional teams to drive timely resolutions
• Partner with IT, branch personnel, Credit, and Collections teams to investigate and resolve AR system and account-related issues
• Utilize ticket management systems to track, prioritize, and resolve requests and issues
• Support consistent service delivery by responding to inquiries through ServiceNow, email, and chat channels in a timely and professional manner
• Provide support to end users by addressing inquiries and educating them on processes, tools, and new functionalities
• Maintain a positive, professional, and customer-focused approach in all interactions
• Assist with training new team members and share effective workarounds and solutions with team members
• Identify opportunities for process improvements and contribute to the development and implementation of enhanced procedures
• Build and maintain positive working relationships with OTC personnel, field staff, and other business partners
• Ensure documentation is maintained in accordance with business standards and that Standard Operating Procedures (SOPs) remain current and accurate
• Effectively manage multiple priorities and competing deadlines in a fast-paced environment

What You'll Bring:

• Post-secondary education in Accounting
• Minimum 2 years accounting and adjustment experience
• Proficiency in Excel at an intermediate level
• Experience with SAP S/4 HANA is preferred
• Strong analytical, problem-solving, and organizational skills with a high attention to detail
• Ability to work independently, manage competing priorities, and perform effectively in a fast-paced, evolving environment
• Excellent interpersonal, communication, and customer service skills

What You'll Get:

• Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
• Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future
• Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization
• Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
• Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment