HR Business Systems Consultant

About Us

The Public Service Commission (PSC) is government’s human resources organization supporting departments, agencies, and employees to deliver programs and services to Nova Scotians. We are committed to building a collaborative and inclusive public service grounded in respect, integrity, diversity, accountability, and the public good.

The PSC establishes human resource policies, programs, standards, and procedures, and provides direction, advice, and support to departments to ensure consistent, effective application across government.

We are focused on the current and future needs of the provincial workforce to ensure the public service is equipped to meet the demands of a growing and changing province.

For more information on the Public Service Commission, please visit the following link: https://beta.novascotia.ca/government/public-service-commission

About Our Opportunity

This role works to ensure a return on investment based on effective and consistent use of our HRIS/IM infrastructure. Working closely with associated service providers, front line PSC staff, and others, the HR Business Systems Consultant develops, maintains, tests, and supports existing system functionality while identifying and implementing improvements for our HR systems.

This position acts as a PSC lead for projects such as the implementation of semi-annual and annual support upgrades, while working with departmental partners to enhance systems to better improve business processes and outcomes.  You will provide critical analysis, consultation, advice, guidance, and implementation oversight supporting corporate human resources systems and projects.

This position would be a great fit for those who could embrace a variety of tasks at varying levels of responsibilities in the caretaking and improvement of our complex HR business systems, using the full development cycle, including:  

• Identifying, analyzing, and understanding client needs
• Formalizing needs and assessing options and solutions
• Translating needs into user stories
• Identifying risks and opportunities, as well as action and mitigation plans
• Planning and coordinating work - such as system testing
• Working with service partners to implement and test solutions through the development lifecycle
• Training end users and providing necessary support
• Administering systems and facilitating end user access to systems

 
Our work is ever evolving and new opportunities to learn and grow are always just around the corner. If you have a passion for continuous learning and love to boil down complex problems into practical solutions, this may be a role for you to consider.

Primary Accountabilities

• Solution Analysis, Assessment, Development, and Validation – identifies opportunities to develop and improve HR business processes, systems design, and enhancements
• Administers HR Systems and Solutions – as global administrator for cloud-based full cycle systems such as SuccessFactors
• Enterprise Analysis and Quality Assurance – leads, evaluates, plans, and tests critical HR system support packs, releases, and enhancements
• Business Analysis Planning & Monitoring – takes a leadership role in defining solutions to assist strategic HR related business process improvement initiatives
• Determines, sets guidelines, and documents business standards in the use of HR systems such as SAP and SuccessFactors
• Liaises with system support providers, IT, and other departmental teams
• System Security Provisioning – reviews and approves security requests to create, add, change, or delete security roles and structural authorization
• Change, Training & Communication – provides advice, guidance, and recommendations about the proper use of HR systems to the SAP HR end user community

Qualifications and Experience

Post-secondary education in business, human resources, computer science, or information management, along with several years of related work experience. An equivalent combination of training and experience may also be considered.

Mastery of HR information systems and 3 or more years’ experience as an HR system “super user”, functional analyst/consultant, business analyst, or global administrator for SAP Human Capital Management (HCM) module(s), SuccessFactors module(s), Employee and Manager Self-Service portals, and/or scheduling solutions. (Note: Applicant should state in their cover letter what modules their experience specifically pertains to, and clearly outline project implementation and/or business operational support experience).

• Excellent communication skills (both written and verbal), and interpersonal skills to effectively interact with internal and external partners.  
• Proficiency with computer skills including Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to work on multiple simultaneous assignments
• Experience with 4 or more of the following activities: training delivery, training development, support documentation, functional specification writing, security role definition, systems testing, systems administration, reporting, business analysis, data analysis, knowledge management, project management, or change management (Note: Applicant should clearly state in their cover letter what activities they have experience with)

Assets:

• Participation experience as a project team member in the integration of systems
• HTML coding
• Experience with relational databases and process flow charting
• Experience with SAP HR configuration or SuccessFactors configuration or certification/accreditation 
• Familiarity with ITIL methodology, Lean, Agile, Design Thinking, content management systems, working with third party service providers.
• Related industry certification such as CHPR, Project Management, Lean

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion 

Additional Information

We have two TERM employment opportunities with an anticipated end date of March 31, 2028. 

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.