Systems Operations Specialist

Systems Operations Specialist

As a Systems Operations Specialist reporting tothe VP - Systems and Network Administration,you'llplay a critical role in ensuring the reliability, performance, and scalability of Nasdaq's mission-critical platforms and infrastructure.

You'll thrive in this position ifyou'reanalytical,accountability-driven, and collaborative, with a passion for technology and automation in a fast-paced, 24/7 global environment.

Key Responsibilities

• Monitor,maintain, and support production systems and applications runningon-premises,AWS cloud environments and Kubernetes (EKS) clusters, ensuring consistent uptime, performance, and rapid incident resolution in a 24/7 global environment.

• Contribute to the design, implementation, and deployment of cloud-native platform capabilities,leveragingInfrastructure as Code (Terraform) and CI/CD pipelines (GitLab) to deliver scalable and reliable solutions.

• Build andmaintainautomation tools using Python, Bash, and PowerShell, while automating infrastructure provisioning, configuration management, and operational workflows across cloud environments.

• Collaborate with engineering and development teams to resolve operational issues,identifydocumentation gaps, and drive continuous improvements.

• Respond to incidents, service requests, and escalationsin a timely manner,maintaininghigh standardsof quality and clear communication across stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field-or equivalent practical experience in technology or infrastructure operations.

• At least 4 years of experience in systems or technical operations, including application support and infrastructure management.

• Strongproficiencyin scripting and automation using Python, Bash, or PowerShell, with experience building andmaintainingoperational tooling and automated workflows.

• Strong hands-on experience supporting Linux environments (RHEL preferred), including command-line administration, system troubleshooting, security best practices, and networking concepts such as TCP/IP, DNS, routing, load balancing, and connectivity troubleshooting.

• Experience with Kubernetes, including production support of containerized workloads and orchestration platforms such as Amazon EKS.

• Experience with public cloud platforms, preferably AWS, including core infrastructure, monitoring, networking, and security services.

• Clear communicator with experience working in collaborative, globally distributed teams; ability toworka rotating schedule including weekends.

Preferred Qualifications

• Relevant industry certifications in cloud, infrastructure, or operations.

• Experience with observability and monitoring platforms such as Datadog, Grafana, CloudWatch, CloudTrail, Prometheus, or similar technologies.

• Hands-on experience with Infrastructure as Code (Terraform) and configuration management and deployment automation tools such as Chef, Puppet, Ansible, or similar technologies.

• Passion for continuous improvement and automation, with experienceleveragingAI-assisted tools such as GitHub Copilot,Large Language Models, or similar technologies tooptimizeworkflows, reduce manual effort, and enhance operational effectiveness.

This position willbe located inNew Yorkor Torontoand offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

This posting is for an existing vacancy within Nasdaq.

US based applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)