Director, Strategic Programs

Strategic Initiative Leadership

Lead the execution of the company's most important cross-functional initiatives and strategic priorities.

Responsibilities:

• Define initiative scope, objectives, success metrics, milestones, governance structures, and decision frameworks.
• Partner with executive sponsors and functional leaders to establish clear ownership and accountability across strategic initiatives.
• Drive execution across distributed teams while maintaining alignment, transparency, and momentum.
• Monitor initiative performance, identify risks and dependencies, and proactively drive issue resolution.
• Facilitate cross-functional decision-making and ensure alignment on priorities, timelines, and expected outcomes.
• Provide concise, decision-oriented updates to executive leadership on initiative status, risks, and business impact.
• Ensure strategic initiatives deliver measurable financial, operational, and customer outcomes.

Strategy Execution & Value Creation

Drive strategic and operational initiatives that improve business performance and create enterprise value.

Responsibilities:

• Lead execution of strategic programs across Product, Technology, Sales, Marketing, Customer Success, Operations, and Finance.
• Develop business cases, financial models, implementation plans, and success metrics for strategic initiatives.
• Partner with leaders across the organization to evaluate opportunities, prioritize investments, and allocate resources effectively.
• Establish KPI frameworks and reporting mechanisms that connect initiative progress to business results.
• Apply industry benchmarks, market intelligence, and best practices to identify opportunities for growth and operational improvement.
• Translate strategic priorities into executable roadmaps with clear ownership and measurable outcomes.
• Drive accountability for achieving targeted financial and operational results.

Executive Partnership & Strategic Analysis

Serve as a trusted advisor and strategic partner to executive leadership.

Responsibilities:

• Act as a key partner to the SVP, Product & Strategy and support executive decision-making on critical business initiatives.
• Lead strategic analyses related to market opportunities, competitive positioning, portfolio strategy, operating models, and growth initiatives.
• Conduct structured evaluations of build, buy, partner, and investment opportunities.
• Prepare executive-level recommendations supported by data, financial analysis, and operational considerations.
• Facilitate discussions among senior leaders to align on priorities, tradeoffs, and business decisions.
• Bring an external perspective to internal strategic conversations while maintaining a practical understanding of operational realities.

Program Management Excellence

Establish scalable program management disciplines that improve execution quality and organizational effectiveness.

Responsibilities:

• Design and maintain a lightweight program management framework that supports execution without creating unnecessary complexity.
• Develop and manage program governance processes, dashboards, milestone tracking, risk logs, and executive reporting.
• Ensure strategic initiatives maintain clear ownership, timelines, deliverables, and measurable success criteria.
• Drive a culture of accountability, transparency, and execution excellence across the strategic portfolio.
• Identify opportunities to improve organizational planning, prioritization, and execution processes.
• Standardize successful practices and frameworks that can be applied across future initiatives.

Mergers, Acquisitions & Integration Management

Lead integration planning and execution for acquisitions while supporting strategic diligence activities.

Responsibilities:

• Establish and lead Integration Management Office (IMO) activities for acquisitions.
• Coordinate cross-functional integration workstreams across Product, Technology, Finance, HR, Sales, Marketing, Customer Success, and Operations.
• Develop and manage Day 1, Day 100, and long-term integration plans.
• Track integration milestones, dependencies, risks, and synergy realization efforts.
• Support acquisition diligence activities through financial modeling, market analysis, synergy assessment, and integration planning.
• Partner with executive leadership to assess acquisition opportunities and associated integration risks.
• Translate acquisition assumptions into executable integration plans and measurable value realization programs.

Strategic Initiative Execution

• Strategic initiatives are clearly chartered, appropriately governed, and consistently delivered on time and within scope.
• Business outcomes and success metrics are achieved as planned.

Strategy & Value Creation

• Strategic programs demonstrate measurable impact on revenue growth, operational efficiency, customer outcomes, and profitability.
• Leadership maintains clear visibility into initiative performance and value realization.

Cross-Functional Leadership

• Strong relationships exist across departments, enabling effective collaboration and alignment.
• Teams work together efficiently to achieve shared business objectives.

Executive Partnership

• Executive leadership views the Director as a trusted advisor who provides sound judgment, actionable recommendations, and reliable execution support.

Operational Excellence

• Program management processes create consistency, accountability, and execution rigor without unnecessary bureaucracy.
• Strategic initiatives are managed through clear governance and reporting structures.

M&A Integration Success

• Acquisitions are integrated successfully with minimal disruption to business operations.
• Synergy targets and integration milestones are achieved according to plan.
• Diligence activities provide leadership with accurate assessments and informed recommendations.