In this role, you’d be leading and developing the team, creating a positive work environment where employees feel supported, engaged, and motivated to grow
You’d oversee the full employee lifecycle, including hiring, onboarding, training, performance management, retention, and employee development
A big part of the role is communicating business goals and expectations clearly, making sure the team understands priorities and is set up for success
You’d manage workforce planning activities such as scheduling, vacation tracking, attendance management, and payroll timecard approvals
Customer experience is a key focus, and we take a "Customers First" approach, so you’d ensure consistent, high-quality service and address customer feedback through continuous improvement initiatives
You’d also support business growth by identifying customer needs, promoting appropriate products and services, and executing marketing initiatives at the store level
From an operations perspective, you’d have responsibility for store performance, including financial results, productivity, KPIs, cost management, and oversight of institutional contracts
Lastly, you’d champion a strong safety culture by ensuring compliance with policies, training requirements, regulatory standards, and incident reporting processes

District Manager - Southern Alberta

Description